Integrated e-commerce helped Zorgservice XL grow their client base, improve back office processes and increase profit.
We have fewer individual products, fewer suppliers, and a shorter lead time with less inventory. That means less risk. We now have an extremely stable environment that helps us reach our goals.
Gani Gashi | Manager of Finance, Controlling and IT at Zorgservice XL
Customer profile : Zorgservice XL
Zorgservice XL provides hospitals with purchasing, logistics and invoicing services that help boost efficiency and reduce operational costs.
Zorgservice XL’s web store was falling short on user experience features and it was difficult to update. With users ranging from nurses and assistants to managers and budget holders, it was essential to be able to provide user-specific authorizations — something their current online sales channel couldn’t do.
Sana Commerce integrated seamlessly with Zorgservice XL’s SAP ERP, providing both a perfect link with their back office, and the ability to grant users access to their accounts payable, purchasing, and subsidiary ledgers.
Gani Gashi, Manager of Finance, Controlling and IT at Zorgservice XL tells:
“It’s now relatively simple for new hospitals to join, as we saw with the onboarding of the LageLand hospital. We were able to complete it without any hassle in just six months. Clear instructions and good training beforehand ensured that users were familiar with the system and procedures before everything went live.”
And that’s just the beginning. Download the full reference case to learn more about the changes ZorgserviceXL was able to make with the help of their integrated Sana web store.