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Customer Success Manager EMEA (Dubai-based)

Customer Success
Netherlands, Rotterdam
Magdalena Chrobot
Corporate Recruiter EMEA & APAC
Apply now

What you’ll be doing:  

  • Be responsible for your own portfolio of accounts;
  • Build and maintain deeply rooted relationships with your customers; 
  • Prevent and decrease churn by taking actions on identified risks; 
  • Advise your customers on how Sana can help them achieve their e-commerce objectives; 
  • Optimize the commercial outcomes of your accounts; 
  • Be an internal advocate for your customers

Let new adventures begin!

Application Procedure

Applying procedure
Online Assessment &
Recruiter Interview

With the assessment, we’re measuring your learning agility. Did we click? Then our recruiters would love to get to know you better.

Applying procedure
Hiring Manager
Interview

Meet your future manager and ask them anything about the role you’re applying for, about Sana Commerce and the culture.

Applying procedure
Business Case

It’s based on real scenarios and information — you need to prepare a business case. This is done to assess the love for your future role and your skills. One of your future team members will also join this meeting.

Applying procedure
Final Interview with MT-member

We close our hiring process by introducing you to a member of our management team.