North America Customer Success Day 2021

Leverage the value of your Sana Commerce solution.
This customer-exclusive (virtual) event is geared toward making your Sana Commerce web store a successful one, regardless of your e-commerce maturity.

June 8th | 11:00 a.m. – 2:30 p.m. ET

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What is Sana Commerce Customer Success Day?

Over the last year your business has twisted, turned, pivoted, struggled and may have even prevailed in your digital strategy evolution. But when all is said and done, the relationships you build with your own customers are what will keep your business forging ahead.

That’s where Sana Commerce comes in. We know the value of long-term and loyal customers; it’s rooted in our DNA. As your strategic e-commerce partner, we want to provide a dedicated learning opportunity for you as you continue to build long-term relationships with your own customers.

Whether you’ve had a web store for several years or you are setting up an online sales channel for the first time, during our exclusive half-day event you can explore how to make the most out of your web store experience to better serve your customers online.

Join us on June 8th at 11:00 a.m. ET to learn about:

  • Sana Commerce’s future product strategy and what this means for your business
  • The best features of Sana 9.2 and 9.3
  • The ins and outs of Sana Commerce Cloud
  • Unique insights from other customers, including real-life cases on how to improve customer adoption and what the e-commerce journey looks like for enterprise companies

And so much more!

But it doesn’t end there, see the full line-up below for all the great sessions and be sure to sign up early.

Top attended session of 2020

Check out our top attended session: Simplify, streamline, automate: Improve your order-to-cash cycle with an online customer portal. We address the benefits of investing in a streamlined O2C cycle, the biggest challenges in order-to-cash process optimization and more!

Agenda

Event starts: 11:00 a.m. ET – Event ends: 2:30 p.m. ET

Prioritize relationships, not just transactions
11:00
11:15
11:30
11:45
12:00
12:15
12:30
12:45
13:00
13:15
13:30
13:45
14:00
14:15
14:30
Welcome & what's going on at Sana Mark Miles 11:00 - 11:20 Sana’s future product strategy Arno Ham 11:20 - 12:00
Break Break 12:00 - 12:15
The best features of Sana 9.2 & 9.3 Arkadiy Tartakovskiy 12:15 - 12:45
How Avandium Trading Ltd drove success during & post pandemic Wesam Khoury, Avandium Trading Ltd. 12:15 - 12:45
5 customizations to improve conversion on your web shop Dohenny Cuello 12:15 - 12:45 Ask an expert Valentyn Yanchuk 12:15 - 12:45 Sana Commerce Cloud, our road to an extensible SaaS product Ronald Mersie & Bregje Steenbeek 12:45 - 13:15 Optimize the experience of your web store Roberto Najera 12:45 - 13:15
Customer case: Best practices: How to get more customers online Susan Ray, Amerex 12:45 - 13:15
Ask an expert Valentyn Yanchuk 12:45 - 13:15
Break 13:15 - 13:30
How to evaluate the success of your web store Terra Lampi 13:30 - 14:00
Closing & Quiz Samantha Post 14:00 - 14:30

Speakers

Arkadiy Tartakovskiy

E-commerce Consultant

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Arno Ham

Chief Product Officer

Sana's Future Product Strategy

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Bregje Steenbeek

Product Owner Core

Sana Commerce Cloud, our road to an extensible SaaS product

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Dohenny Cuello

eCommerce Consultant – North America Team Lead

Top 5 customizations to improve conversion

Mark Miles

VP of Implementation, North America

The technical pitfalls of middleware

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Roberto Najera

Customer Success Team Lead

Optimize the experience of your web store

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Ronald Mersie

Product Owner Core/UX/UI

Sana Commerce Cloud, our road to an extensible SaaS product

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Susan Ray

Marketing Manager

Best practices: How to get more customers online

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Terra Lampi

Customer Success Manager

How to evaluate the success of your web store

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Valentyn Yanchuk

Ecommerce Consultant

ask an expert

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Wesam Khoury

President at Avandium Trading Ltd.

Customer case: Best Practices: pre- and post-pandemic business successes with e-commerce

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Registration form

If you’re ready to learn more from the experts on e-commerce digital transformation then save your seat today for our event on June 8th.

Would you like to earn up to $ 500 for Amazon or a 3 day timebox? Introduce us to your network!