By use case
By business type
Enterprise Small and Mid-Sized Business
Distribution Manufacturing Wholesale Retail
E-commerce for Microsoft Dynamics
E-commerce for SAP
Discover our NEW product, built to evolve alongside your business.
Sana Commerce Cloud
See further product information, additional services and add-ons.
E-commerce add-ons E-commerce services
Customer Success Rotterdam
We are looking for a Business Analyst to drive the effectiveness and efficiency of the Customer Success Team, with more than 10 people. You will report to the Customer Success Director and be their trusted partner in implementing and managing Customer Success tools, improving processes, creating reports, analyzing data, and maintaining documentation. You'll be responsible for two main topics: Tools & Data (70%) and Customer Success Enablement (30%). This includes:
What’s in it for you?
What you bring along:
It all started in 2007, with a pizza and a plan. One evening in Rotterdam, the Netherlands, five people came together over a pizza and set out to create a B2B e-commerce platform unlike any other. And Sana Commerce was born.
Sana Commerce is an e-commerce platform designed to help manufacturers, distributors and wholesalers succeed by fostering lasting relationships with customers who depend on them. How? By making our customers’ SAP or Microsoft Dynamics ERP and e-commerce work as one. This unlocks total customer convenience, reliability without compromise, and constant evolution.
Sana Commerce is currently powered by more than 400 employees. We all have our own expertise and specialties, from sales and marketing to project management and more. But we’re all driven by the same goal: to make our customers’ e-commerce projects a success.
Our core values
So, what does being a part of the Sana team mean? Below is a list of our core values — the most important beliefs we look for in new colleagues and the foundation of our company culture. They guide us in our decision making and they define Sana’s personality as an organization.
Online Assessment & Phone Interview
With the assessment, we’re measuring your learning agility. Did we click? Then our recruiters would love to get to know you better.
Meet your future manager and ask them anything about the role you’re applying for, about Sana Commerce and the culture.
It’s based on real scenarios and information — you need to prepare a business case. This is done to assess the love for your future role and your skills. One of your future team members will also join this meeting.
We close our hiring process by introducing you to a member of our management team.