SaaS: A New Way to Benefit from Integrated E-Commerce
Sana SaaS is an out-of-the-box solution that can be quickly rolled out and that’s always up to date. Because you’re delivered a complete product, you’re not required to pay for heavy customizations (that you’ll have to pay for again when you upgrade your software). Everything you need is included in a low monthly rate. You can easily add new features via an app store, and if you do need assistance, that’s included as part of your subscription.
In a nutshell, SaaS is future-proof.
Sana SaaS lets you enjoy the same powerful ERP integration as Sana Commerce enterprise software, but with automatic upgrades, a free app store so you can benefit from new features right away, and an easy monthly subscription.
“Today, there’s another problem: businesses are struggling with legacy technology and costly on-premise upgrades. This time, the answer is simple: Software as a Service is the solution, and it’s a really good one.”
– Arno Ham | CPO at Sana Commerce
The Shortcut to E-Commerce With Sana SaaS
Sana SaaS was developed to offer our customers a truly continuous stream of value. No more taxing annual upgrades. No more dealing with heavy customizations. You get the same great e-commerce software, but with automatic fixes and upgrades, plus a friendlier monthly subscription.
Continuous Value Stream
Enjoy all of the newest features as soon as they’re available with Sana SaaS. Simply choose the ones you like in the free app store and install them in just minutes.
Sana SaaS upgrades and updates automatically. This translates to significantly easier maintenance, which saves time and money for your business.
Always on the Latest Version
We deliver new features throughout the year to help clients grow their online business. With Sana SaaS, you benefit from new features as soon as they’re rolled out.
Sana SaaS FAQ
Why was Sana SaaS developed: what is your reasoning behind it? (It sounds too good to be true)
We received the feedback from our existing customers that they don’t like the version-to-version upgrades, as they can be quite difficult to implement for older versions of Sana. We also understand that the new generation of customers expects to have a product that delivers a continuous value stream in the form of new features and fixes that is in line with the monthly/yearly investment they make in Sana. There’s also a trend of providing standardized software products (as opposed to custom versions), as these products are easier to maintain. The new generation of customers is actively selecting and preferring these standardized software products.
What kinds of extras do I get as a Sana SaaS customer?
With Sana SaaS, you will be always running on the latest version of Sana. Sana deploys a range of features throughout the year, and with Sana SaaS, you’ll always be able to benefit from the latest features so you can continue to grow your online business. Automatic fixes will also be applied directly to your installation, which means you’ll always benefit from a stable and secure environment.
How do I add new features? Will there be something like an app store?
Yes, there will be an app store available in for our SaaS customers. This app store will give you the ability to enable or disable Sana add-ons.
Will there be any limitations on number of products/ visitors, for example?
No there will be no limitations. However, we do have a fair-use-policy on our SaaS environment. If we see that the amount of data storage and or traffic is exceeding the average usage of our customers, we will contact you and offer you additional performance packages. There are extra costs involved, but you will significantly benefit from your Sana Web Store if you reach these fair-use-policy limits, and this should rectify any costs involved.
Sana SaaS upgrades continuously, but how does this influence my ERP setup — do I need to upgrade this as well?
The continuous upgrades on Sana SaaS do not influence your ERP setup and you do not have to upgrade your ERP setup or the Sana Connector on top of your ERP. We designed the platform so it can work with older Sana Connectors installed in your ERP. It might be the case that you’ll need to upgrade the Sana Connector in your ERP to enable (unlock) specific features. This may also be required when Microsoft or SAP rolls out ERP changes that make it necessary for you to reinstall the connector. In short, expect to upgrade the Sana Connector in your ERP once every 1.5–2 years.
What will be in Sana SaaS feature-wise?
A lot of new features will be waiting for you if you’re upgrading from an older Sana Version. You can reach out to your Customer Success Manager for an overview of the new features you’ll be able to benefit from with Sana SaaS. After the initial upgrade, new features continue to arrive in your installation automatically throughout the year.
Will it be easier for Sana Commerce to develop new features for Sana SaaS? How many new features will be released per year?
In the future, it will be easier for Sana Commerce to develop new features since we have to spend less time on maintaining older installations. We will upgrade our customers step by step over time. For now, you can expect as many new features as we have released the past years. This averages 10–15 new major features and 10–30 new add-ons per year.
How often will Sana release new features/add-ons?
For 2018, this will be around 2–6 times per year. In the future, we aim to release at least one feature per quarter. Add-ons will be released when ready, which will likely be roughly once a month.
How much will it cost?
Sana SaaS will have the same pricing as our subscription ERP-based pricing model.
Can I try my own web store as a SaaS trial before upgrading?
Yes, we can create a one-month free trial for you. This will not include your content but will allow you to try the latest version connect it to your ERP.
How secure is Sana SaaS?
It’s very secure. Connections to the ERP are encrypted, and the same goes for our database and file storage. All of these elements run on a very secure Azure Platform from Microsoft. Learn more in our security factsheet.