E-Commerce for Distribution
Deliver quality services and a better customer experience online and offline with expertly managed pricing and inventory data.
Distributors are Going Digital
To meet the demand of end-users, distributors are shifting their approach to sales and customer experience. They are embracing digitization in order to remain an essential part of the supply chain, paving the way for the rise of distribution e-commerce.
Why an All-in-One, Integrated Online Sales Channel is Key
When the goal is to step into and succeed in the e-commerce space, replicating or syncing product and customer data is an inefficient and unnecessary use of time. This is especially true when you consider how extensive distributors’ product catalogs are, how many specifications customers can typically have for products within a single order, and how many customers have customer-specific pricing attached to their purchases. If distributors hope to adopt a digital, customer-centric approach to sales to maximize their value proposition, simplifying data processing and eliminating manual data entry is the most critical first step. This is where Sana, and your ERP, come in.
An integrated solution is not only the most efficient, but also the most future-proof way to do e-commerce, especially in the always-changing and increasingly competitive distributor market. Some major benefits of integration include:
24/7 Access to All Product Information
When your reputation is on the line, you don’t want technology to let you down. With an ERP-integrated sales portal, clients see the most up-to-date pricing, availability and shipping information.
Personalize Your Shopping Experience
Tailor your services to individual clients. Using information from your ERP offers so many possibilities, from customer-specific catalogs to special roles and authorizations per user.
Grant Clients Access to the Right Data
From product catalog to past order: you can share it all by using your ERP as the single source of truth. Increase your transparency and watch customer satisfaction grow.
We’re very satisfied with Sana, both as a product and with the customer service staff. And we’re very excited about using this platform to reach out to customers we can’t currently reach.
– Barry Kozlowski, Vice President of Alko Distributors
With the help of Sana and the power of their ERP, Alko Distributors pulled off a big e-commerce project, efficiently, even with a small team and limited resources.
E-Commerce for Your Industry
Find out how an integrated web store can help your industry.
E-Commerce for Distribution
Ready to grow your business online? Sana Commerce helps companies like yours deliver the best possible customer experience for professional buyers.
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How Euretco Simplified a Complex Order Process with Integrated E-Commerce
Find out how Sana helped improve processes and ensured Euretco’s clients always had consistently accurate data.