
1,000
new B2B customers
See how United Pacific Industries saved 20-30 minutes per order.
Learn morenew B2B customers
increase in sales growth
saved per order process
United Pacific Industries, a leader in automotive spare parts, set out to simplify their B2B operations, aiming to boost efficiency and elevate customer service. Their traditional manual order system proved tedious and prone to errors, prompting the search for a more streamlined solution. Realizing the limitations of mainstream e-commerce platforms, they looked for a vendor who could adapt to their unique needs.
Their quest brought them to Sana Commerce, a solution that caught their attention not only for its robust features and B2B expertise but also for the people behind it—individuals who were eager to listen, comprehend, and devise tailored solutions to address their specific challenges.
“Sana’s willingness to listen to our needs, understand our problems, and offer tailored solutions that benefit our customers sets them apart. Without genuine collaboration and understanding, projects often fall short of expectations.”
Jai Baek, Marketing & Creative Director at United Pacific
After evaluating numerous e-commerce solutions, United Pacific Industries met with Sana Commerce, who quickly emerged as the right solution for their complex B2B needs.
Key features like the pricing tool and attribute display played a pivotal role in their decision-making process, offering cost-effective solutions and seamless integration from Microsoft Dynamics to the front end.
With Sana Commerce Cloud, United Pacific aimed to:
“Sana’s comprehensive IT support, from developers to regular assistance, was a game-changer for us. When comparing platforms, it was a no-brainer – Sana offered a superior support system tailored to our needs, leveraging our product database in Microsoft Dynamics.”
Jai Baek, Marketing & Creative Director at United Pacific
United Pacific Industries’ transition to Sana Commerce Cloud marks a significant milestone in their journey towards operational efficiency. Here’s a look at what United Pacific achieved with Sana Commerce:
“Sana’s web store has been a game-changer for us. With in-depth product descriptions, seamless upselling, and integrated Salesforce, we’ve elevated our sales strategies and effortlessly generate customer leads. It’s a testament to the power of innovation in transforming our business.”
Jai Baek, Marketing & Creative Director at United Pacific