Bridge the gap between
you and your buyers
Bridge the gap between
you and your buyers
Connect complex business operations and online commerce with Sana Commerce Cloud.
Companies like yours have turned their gap into growth
Discover how they solved their problems with Sana Commerce Cloud.
Alliant Power
Fuel-injection manufacturer and distributor, Alliant Power, faced a challenge: outdated e-commerce, not built to handle B2B complexity caused online orders to plummet 25%, overloaded their sales and customer support teams with manual order entry.
They switched to Sana Commerce, providing customers real-time stock and pricing accuracy through ERP integration, giving buyers the confidence to place complex B2B orders without the need of sales and customer support teams.
The results? Online sales shot from 25% to 70%, saving sales and customer teams over 100 hours a month in manual entry. Plus 12% revenue growth in 2 years.
Palfinger
Leading Hydraulics Distributor, Palfinger, faced a challenge: provide a user-friendly web store that let buyers and dsitributors find and order parts from an extensive catalog of over 100,000 SKUs, while ensuring price consistency across multiple channels.
They switched to Sana Commerce Cloud, empowering buyers to easily find and order the exact product they needed without relying on customer service, saving time for both buyers and PALFINGER’s customer service teams.
The results? An 80% increase in adoption rate and 200% increase in customer accounts.
Claygate
Bathroom and plumbing distributor, Claygate, faced a challenge: how to manage an extensive catalog with complex pricing agreements while integrating seamlessly with their Business Central ERP.
They switched to Sana Commerce Cloud, delivering an easily navigable web store with downloadable product lists, helping buyers discover products faster and without relying on sales support.
The results? A 70% increase in order value, a 33% increase in monthly sales, and a 67% decrease in sales team phone inquiries.
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- Always In sync with real-time data.
- Deliver a seamless self-service experience that builds loyalty.
- Fuel growth with analytics that uncover trends and maximize ROI.
Solve your buyers' biggest frustrations
75% of your B2B Buyers are ready to switch to a supplier who offers a superior buying experience. Meet their pain points head on, and deliver an online sales platform that wins their trust.
Lack of accurate information?
Try Real-time ERP integration
Data inaccuracy, when your web store and your ERP aren't in sync, leads to order errors and frustrated buyers. Real-time ERP integration gives your buyers down-to-the-second accurate stock, pricing, and product information -- meaning your buyers see exactly what you have on hand and how much the product costs.
Poor search capabilities?
Try Smart Search
Inadequate search leads to buyers tying up your inbox and voicemail with inquiries or worse: ordering the wrong parts. Help them find the right part the first time with AI-powered Smart search + discovery and AR-enabled Visual Product Configurator.
Too many order errors?
Try Customer Portals
One third of B2B orders contain errors which can decrease profitability by up to 10%! Increase revenue and rebuild buyer trust through Customer portals. ERP-connected Customer Portals give buyers the information they need: accurate stock, inventory, pricing, and product details, substantially reducing order errors and costly returns.
Buyers expectations and online commerce have grown apart.
Here’s full info to help you bridge the gap!
- 81% of B2B buyers have challenges that stop them from ordering more online
- 75% are willing to switch to a supplier who offers a superior online buying experience
- More