Sana Commerce’s extensive knowledge and experience working with companies in the electronics industry and its out-of-the-box features give you a head start on competitors selling online. Our e-commerce solution uses all the product data and industry-specific business logic that’s stored in your ERP in real-time. But of course, to be able to have all this information displayed on your web store in real-time you need to make sure all the information in your ERP is set up correctly.
With our knowledge of electronics e-commerce and our portfolio of electronics companies, our solution unlocks 3 main benefits that allow you to create and harness lasting relationships with your customers.
Total customer convenience
Transform your traditional industry to allow your customers to order anytime, anywhere with personalized self-service and complete transparency with a web store that has:
Ensure all your products are displayed online with 24/7, up-to-date descriptions and specifications pulled directly from your ERP. A visually appealing and easy-to-search web store that also prioritizes building customer relationships to keep customers coming back.
Customers can access real-time information on inventory levels, their online and offline orders, as well as more ERP information. Your customers can also see when sold out items will be back in stock. This builds trust with your audience because they know they can rely on your information
Allow customers to make returns
With your ERP and e-commerce working as one, it’s a more efficient process to return items online.
Give your customers a reliable online experience and eliminate errors and delays, so your customers have the right supplies when they need them.
GEO-location features to help customers purchase the right product
Your Sana Commerce web store is equipped with GEO-location tagging. Meaning, information is displayed to customers based on their geographic location. Ensuring that voltage, plug type, lumens, etc. are always correctly shown to your customers —no matter where they are.
Real-time inventory information
Thanks to your ERP and e-commerce working as one, your web store only lets you sell what’s available in the ERP, with inventory levels updated in real-time.
Provide the same information across sales channels, allowing customers to order online and click and collect orders whenever they run out of supplies.
Swiftly and effortlessly adapt your electronics business to exceed customers’ ever-changing needs and stay up-to-date with industry trends.
Fast go-to-market: Gone are the printed catalogs and brochures. Now, new machinery and supplies added to your ERP can be displayed immediately in your e-commerce catalog.