Experience accelerated time to value with 
Sana Onboarding

Image
sana onboarding service woman using laptop on sana commerce website

Get up and running quickly, maximize your investment, and achieve your commerce goals faster.

Onboarding your team

According to the latest Gartner Peer Insights™ reviews, 95 percent of customers would recommend Sana Commerce for Digital Commerce.

Image
sana onboarding service group of people in a conference room having a meeting

Seamless onboarding 
with your dedicated team

A successful go-live is our top priority. Here’s how your dedicated team collaborates to accelerate your onboarding:

  • Project management: Our experienced project managers lead your implementation, ensuring a structured and timely approach, keeping you informed every step of the way.
  • Technical expertise: Our product specialists assess your needs and ensure you’re maximizing functionality from your platform.
  • Training and enablement: Access to our online university provides self-paced technical training, complemented by personalized support from your implementation team to ensure you set up your web store as efficiently as possible.

The Sana Customer Adoption Plan

Image
sana onboarding service advanced analytics shown on computer monitor

Product Adoption

Sana offers comprehensive training, dedicated support, and ongoing education to help your team master the platform and maximize its value.

  • Comprehensive Training: Structure your learning with Sana University, along with webinars, and in-person workshops, to help your team master the platform.
  • Dedicated Support: Our customer success managers have access to usage reports, and can advise you to maximize what you’re getting out of your product. Plus, our support team is always available to help troubleshoot any issues.
  • Ongoing Education: Join our quarterly Sana Spotlight for product updates. We also share a product newsletter that contains the best practices and resources to help you stay ahead of the curve and continue to maximize your investment.
Image
sana onboarding service developer working on computer

Customer Adoption

Sana’s intuitive platform ensures easy navigation, while personalized onboarding and tailored adoption plans provide seamless customer transitions.

  • Intuitive Design: Our platform is designed with user experience in mind, making it easy for your customers to navigate and find what they need.
  • Personalized Onboarding: Our dedicated team provides tailored guidance and support to ensure a smooth transition for your customers.
  • Tailored Adoption Plan: Get personalized, actionable insights on how to get your customers on-board, and connect with other Sana customers who’ve done the same.

See how business like you 
drive scalable growth.

Our proven project approach

You’re not just gaining a platform, you’re gaining a team.

Sana Commerce helps B2B organizations thrive.

Image
W_1350793642