Pricing and plans.
Pricing and plans.
Whether you are a first-time e-commerce user or have implemented your current solution for years, Sana Commerce has a plan for you to grow and evolve alongside your business and customer needs.
Whether you are a first-time e-commerce user or have implemented your current solution for years, Sana Commerce has a plan for you to grow and evolve alongside your business and customer needs.
Crafted by those who understand.
Pricing & features.
Crafted by those who understand.
Pricing & features.
In a rush and need
help right now?
We’re available.
In a rush and need
help right now?
We’re available.
Essential
Essential
Get the essentials to start your B2B e-commerce web store to meet new customer and market needs.
- Native ERP-integration
- State-of-the-art Visual Designer
- 24/7 access to historical data & documents
- Open web store & guest checkout
- Real-time stock information & shipping rates
Supported ERPs
Pro
Pro
Expand your business and increase online revenue while eliminating system silos and manual processes.
- Everything from Essential
- Refunds & returns (RMA)
- Quote to order conversion
- Integrated marketplaces
- Customer segments
Supported ERPs
Advanced
Advanced
Scale your business into new markets with a sophisticated enterprise e-commerce solution built to reduce business complexity.
- Everything from Pro
- Multi-installation support
- Advanced security
- Advanced e-commerce analytics
- Multi-account hierarchy
- Possibilities to customize
Supported ERPs
Features
| Tweakwise Search & Merchandising | |
| Synonyms | |
| Dynamic redirects | |
| Keyword fields | |
| Search suggestions | |
| Wildcard search | |
| Phonetic search | |
| Multiple search operator | |
| Content search | |
| Facetted filter & preselection |
| Bundle pricing | |
| Discount codes | |
| Volume pricing | |
| Sales orders/agreements |
| Subscriptions | |
| Pre-order | |
| Order & request quote | |
| On account | |
| Payment service providers (PSPs) | |
| Quote to order conversion | |
| Refunds & returns (RMA) | |
| Sana Pay | |
| Sana Pay+ |
| Real-time stock information in checkout | |
| Real-time stock information | |
| Catalog management | |
| Product variants | |
| Bill of materials (BOM) support | |
| Product groups |
| Backorder Lines | |
| Checkout comments | |
| Sales documents | |
| B2B account management | |
| Document history | |
| Customer assortments | |
| Customer segments | |
| Order on behalf of | |
| Multi-account hierarchy |
| Closed web store | |
| Open web store & guest checkout | |
| B2B customer registration | |
| Integrated marketplaces | |
| Third-party marketplaces | |
| Multi-storefront |
| Multi-language | |
| Multicurrency | |
| Flat rate shipping | |
| Real-time shipping rates | |
| Real-time shipping rates: Freight and LTL support |
| Product attribute management | |
| Two-factor authentication | |
| Search dynamic redirects | |
| Product attribute group | |
| Visual Designer | |
| Content elements | |
| Enhanced site speed | |
| Responsive design | |
| Web store navigation | |
| Faceted search | |
| Theme customizations | |
| Content block customizations | |
| OpenAI Automated Product Descriptions |
| Online learning & resources | |
| Customer support | |
| DTAP environments | |
| Sana Success Track | |
| Customize your web store |
| GTM & Google Analytics | |
| SEO-optimized URLs | |
| Sana Commerce Insights (Preview) | |
| Sana Commerce Insights (Standard) | |
| Sana Commerce Insights+ |
| Address Validation | |
| Address Auto-complete | |
| Punch-out | |
| AX retail | |
| Native ERP | |
| APIs | |
| PIM | |
| 3D Product Configurator | |
| LS retail | |
| Mailchimp | |
| Dotdigital |
| Content delivery network & Managed TLS/SSL certificates | |
| Next Generation Web Application Firewall (NGWAF) | |
| Backups | |
| Maintenance mode | |
| Multi-installation support | |
| Advanced security & single sign-on |
| Tweakwise Search & Merchandising | |
| Synonyms | |
| Dynamic redirects | |
| Keyword fields | |
| Search suggestions | |
| Wildcard search | |
| Phonetic search | |
| Multiple search operator | |
| Content search | |
| Facetted filter & preselection |
| Bundle pricing | |
| Discount codes | |
| Volume pricing | |
| Sales orders/agreements |
| Subscriptions | |
| Pre-order | |
| Order & request quote | |
| On account | |
| Payment service providers (PSPs) | |
| Quote to order conversion | |
| Refunds & returns (RMA) | |
| Sana Pay | |
| Sana Pay+ |
| Real-time stock information in checkout | |
| Real-time stock information | |
| Catalog management | |
| Product variants | |
| Bill of materials (BOM) support | |
| Product groups |
| Backorder Lines | |
| Checkout comments | |
| Sales documents | |
| B2B account management | |
| Document history | |
| Customer assortments | |
| Customer segments | |
| Order on behalf of | |
| Multi-account hierarchy |
| Closed web store | |
| Open web store & guest checkout | |
| B2B customer registration | |
| Integrated marketplaces | |
| Third-party marketplaces | |
| Multi-storefront |
| Multi-language | |
| Multicurrency | |
| Flat rate shipping | |
| Real-time shipping rates | |
| Real-time shipping rates: Freight and LTL support |
| Product attribute management | |
| Two-factor authentication | |
| Search dynamic redirects | |
| Product attribute group | |
| Visual Designer | |
| Content elements | |
| Enhanced site speed | |
| Responsive design | |
| Web store navigation | |
| Faceted search | |
| Theme customizations | |
| Content block customizations | |
| OpenAI Automated Product Descriptions |
| Online learning & resources | |
| Customer support | |
| DTAP environments | |
| Sana Success Track | |
| Customize your web store |
| GTM & Google Analytics | |
| SEO-optimized URLs | |
| Sana Commerce Insights (Preview) | |
| Sana Commerce Insights (Standard) | |
| Sana Commerce Insights+ |
| Address Validation | |
| Address Auto-complete | |
| Punch-out | |
| AX retail | |
| Native ERP | |
| APIs | |
| PIM | |
| 3D Product Configurator | |
| LS retail | |
| Mailchimp | |
| Dotdigital |
| Content delivery network & Managed TLS/SSL certificates | |
| Next Generation Web Application Firewall (NGWAF) | |
| Backups | |
| Maintenance mode | |
| Multi-installation support | |
| Advanced security & single sign-on |
| Tweakwise Search & Merchandising | |
| Synonyms | |
| Dynamic redirects | |
| Keyword fields | |
| Search suggestions | |
| Wildcard search | |
| Phonetic search | |
| Multiple search operator | |
| Content search | |
| Facetted filter & preselection |
| Bundle pricing | |
| Discount codes | |
| Volume pricing | |
| Sales orders/agreements |
| Subscriptions | |
| Pre-order | |
| Order & request quote | |
| On account | |
| Payment service providers (PSPs) | |
| Quote to order conversion | |
| Refunds & returns (RMA) | |
| Sana Pay | |
| Sana Pay+ |
| Real-time stock information in checkout | |
| Real-time stock information | |
| Catalog management | |
| Product variants | |
| Bill of materials (BOM) support | |
| Product groups |
| Backorder Lines | |
| Checkout comments | |
| Sales documents | |
| B2B account management | |
| Document history | |
| Customer assortments | |
| Customer segments | |
| Order on behalf of | |
| Multi-account hierarchy |
| Closed web store | |
| Open web store & guest checkout | |
| B2B customer registration | |
| Integrated marketplaces | |
| Third-party marketplaces | |
| Multi-storefront |
| Multi-language | |
| Multicurrency | |
| Flat rate shipping | |
| Real-time shipping rates | |
| Real-time shipping rates: Freight and LTL support |
| Product attribute management | |
| Two-factor authentication | |
| Search dynamic redirects | |
| Product attribute group | |
| Visual Designer | |
| Content elements | |
| Enhanced site speed | |
| Responsive design | |
| Web store navigation | |
| Faceted search | |
| Theme customizations | |
| Content block customizations | |
| OpenAI Automated Product Descriptions |
| Online learning & resources | |
| Customer support | |
| DTAP environments | |
| Sana Success Track | |
| Customize your web store |
| GTM & Google Analytics | |
| SEO-optimized URLs | |
| Sana Commerce Insights (Preview) | |
| Sana Commerce Insights (Standard) | |
| Sana Commerce Insights+ |
| Address Validation | |
| Address Auto-complete | |
| Punch-out | |
| AX retail | |
| Native ERP | |
| APIs | |
| PIM | |
| 3D Product Configurator | |
| LS retail | |
| Mailchimp | |
| Dotdigital |
| Content delivery network & Managed TLS/SSL certificates | |
| Next Generation Web Application Firewall (NGWAF) | |
| Backups | |
| Maintenance mode | |
| Multi-installation support | |
| Advanced security & single sign-on |
Features
| Essential | Pro | Advanced |
|---|
| Tweakwise Search & Merchandising | Paid with 3rd party | Paid with 3rd party | |
| Synonyms | |||
| Dynamic redirects | |||
| Keyword fields | |||
| Search suggestions | |||
| Wildcard search | |||
| Phonetic search | |||
| Multiple search operator | |||
| Content search | |||
| Facetted filter & preselection | |||
| Request Pricing | Request pricing | Request pricing |
| Bundle pricing | |||
| Discount codes | |||
| Volume pricing | |||
| Sales orders/agreements | |||
| Request Pricing | Request pricing | Request pricing |
| Subscriptions | |||
| Pre-order | |||
| Order & request quote | |||
| On account | |||
| Payment service providers (PSPs) | |||
| Quote to order conversion | |||
| Refunds & returns (RMA) | |||
| Sana Pay | |||
| Sana Pay+ | Paid add-on | Paid add-on | |
| Request Pricing | Request pricing | Request pricing |
| Real-time stock information in checkout | |||
| Real-time stock information | |||
| Catalog management | |||
| Product variants | |||
| Bill of materials (BOM) support | |||
| Product groups | |||
| Request Pricing | Request pricing | Request pricing |
| Backorder Lines | |||
| Checkout comments | |||
| Sales documents | |||
| B2B account management | |||
| Document history | |||
| Customer assortments | |||
| Customer segments | |||
| Order on behalf of | |||
| Multi-account hierarchy | |||
| Request Pricing | Request pricing | Request pricing |
| Closed web store | |||
| Open web store & guest checkout | |||
| B2B customer registration | |||
| Integrated marketplaces | |||
| Third-party marketplaces | |||
| Multi-storefront | Max. 3 | Max. 20 | |
| Request Pricing | Request pricing | Request pricing |
| Multi-language | |||
| Multicurrency | |||
| Flat rate shipping | |||
| Real-time shipping rates | |||
| Real-time shipping rates: Freight and LTL support | |||
| Request Pricing | Request pricing | Request pricing |
| Product attribute management | |||
| Two-factor authentication | |||
| Search dynamic redirects | |||
| Product attribute group | |||
| Visual Designer | |||
| Content elements | |||
| Enhanced site speed | |||
| Responsive design | |||
| Web store navigation | |||
| Faceted search | |||
| Theme customizations | |||
| Content block customizations | |||
| OpenAI Automated Product Descriptions | |||
| Request Pricing | Request pricing | Request pricing |
| Online learning & resources | |||
| Customer support | Pool | Dedicated | Dedicated paired |
| DTAP environments | 2 | 2 | 3-4 |
| Sana Success Track | |||
| Customize your web store | |||
| Request Pricing | Request pricing | Request pricing |
| GTM & Google Analytics | |||
| SEO-optimized URLs | |||
| Sana Commerce Insights (Preview) | |||
| Sana Commerce Insights (Standard) | Paid add-on | Paid add-on | Included |
| Sana Commerce Insights+ | Paid add-on | Paid add-on | |
| Request Pricing | Request pricing | Request pricing |
| Address Validation | Paid with 3rd party | Paid with 3rd party | Paid with 3rd party |
| Address Auto-complete | |||
| Punch-out | Paid add-on | Paid add-on | |
| AX retail | |||
| Native ERP | |||
| APIs | |||
| PIM | Paid add-on | Included | |
| 3D Product Configurator | |||
| LS retail | |||
| Mailchimp | |||
| Dotdigital | Paid add-on | Included | |
| Request Pricing | Request pricing | Request pricing |
| Content delivery network & Managed TLS/SSL certificates | |||
| Next Generation Web Application Firewall (NGWAF) | Paid add-on | Included | |
| Backups | 7 days | 14 days | 30+ |
| Maintenance mode | |||
| Multi-installation support | |||
| Advanced security & single sign-on | |||
| Request Pricing | Request pricing | Request pricing |
PALFINGER gained 80% sales adoption, 85% satisfaction, and 200% more users with Sana Commerce.
PALFINGER
Partech grew annual revenue by 30% and gained 90% new customers online with Sana Commerce.
Partech
JENSEN-GROUP cut order time by 30% and replatformed 15 webstores in 9 months with Sana Commerce.
JENSEN-GROUP
Attach2 boosted customer confidence and saved 21.1 hours monthly with Sana Commerce.
Attach2 Limited
KWB moved 30% of orders online, 5% adoption growth, saving 3 days weekly with Sana Commerce.
KWB
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Which plan is
right for you?
Which plan is
right for you?
Explore which benefits best meet your business needs. Once you request pricing, one of our e-commerce consultants will reach out to you to discuss:
Your business’s (e-commerce) goals, challenges and expectations.
How Sana Commerce can support your business processes.
The best-fit plan and pricing based on your business needs and Microsoft Dynamics or SAP ERP system.
Still got some questions?
We have the answers.
Still got some questions?
We have the answers.
With an ERP-integrated solution*, all changes to your ERP data appear immediately in your web store and vice versa. Our solution is built into your ERP and does not rely on third-party connectors or middleware.
Sana Commerce Cloud processes all your information in one place, eliminating redundancies, inconsistencies and the need to manually maintain more than one set of business data.
*We only integrate with Microsoft Dynamics & SAP ERPs.
We live in a time where things change rapidly — especially when it comes to digital trends and transformation. So, we understand that your business needs may change as well. We will support you and advise you on the best options for your business.
In addition to our native integration with Microsoft Dynamics and SAP ERP systems, Sana Commerce Cloud has a variety of add-ons and marketplaces to sharpen your web store performance and improve your online offering. We also have technology add-on partners to enhance your customers’ buying experience. You can see the integrations per plan in the list above. For a full list of Sana Apps and other add-ons please see here.
Support levels vary based on your selected plan. In general, a more advanced plan comes with access to more senior staff, more service consultant priority and development priority.
Our support services are as follows:
Customer support levels
- Pool: Access to a pool of support employees
- Dedicated: Access to one dedicated support employee if you have customizations
- Dedicated paired: Access to two dedicated support employees. For Advanced customers present in multiple regions (hubs) a dedicated pair per hub will be assigned.
Hosting
We offer 24/7 support on all hosting related issues for all customers.
Technical support
All technical support, including showstoppers (issues with a high impact in a very short time that relates to the customer’s critical business processes).
Implementation partners
Support is either delivered directly from our implementation partners or us. In case the implementation of your platform is done through one of our partners, please reach out directly to them when it comes to supporting possibilities.
The time and resources to implement Sana Commerce Cloud depends on your business needs and existing tech stack.
You can get to work quickly with our out-of-the-box SaaS product, Sana Commerce Cloud, which is easy to deploy and benefits from a largely automated rollout as well as biweekly product updates after implementation.
If you require extensive customizations, implementation will take longer and require bespoke development work. A customized solution will also not benefit from biweekly product updates.
If a customized solution better suits your business needs, a requirements study will be carried out so that you know exactly how much work will be required to implement and when you will be able to launch your ideal web store.
The Sana Success Track is a program for all customers on SCC that aligns their e-commerce objectives with a customized program with tools, measurements and initiatives to help you get there. All SCC customers are automatically enrolled through their Customer Success Manager.
Ramböck Florentine
E-Commerce Manager at PALFINGER
80%
85%
200%
PALFINGER's
Digital Commerce Advancements
PALFINGER's
Digital Commerce Advancements
Since the implementation of Sana Commerce Cloud (SCC), PALFINGER’s e-commerce journey has witnessed remarkable strides in both growth and operational efficiency.
Robin Sørensen
Engineering & IT Manager, Partech
30%
90%
3
Web Traffic Up. Revenue Up. Future-Proofed for Digital Growth.
Web Traffic Up. Revenue Up. Future-Proofed for Digital Growth.
Although not 100% of sales are currently completed online, Partech’s investment in digital commerce is paying off significantly. Their web store has become the single most important driver of new business, with nearly every new customer originating from online discovery
Fabian Lutz
Chief Digital Officer at JENSEN-GROUP
30%
23%
15
Launching Multiple Webstores in Record time
Launching Multiple Webstores in Record time
The impact of Sana Commerce was immediate. JENSEN-GROUP was able to launch 15 webstores in just 9 months, achieving quicker time to value with a platform that supported rapid international expansion.
Mitchell Suckling
CTO HG Group
7%
21.1
Streamlining operations and boosting growth
Streamlining operations and boosting growth
With Sana Commerce Cloud, Attach2 launched an MVP web store in just three weeks, quickly realizing value from the platform and setting the foundation for long-term digital growth.
David Oblak
Head of Digital Transformation at KWB
30%
4-5%
3
Transforming Productivity and Enhancing Customer Satisfaction
Transforming Productivity and Enhancing Customer Satisfaction
KWB’s centralized e-commerce platform has redefined how their business operates, delivering improved efficiency, streamlined processes, and an enhanced customer experience.
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- Always In sync with real-time data.
- Deliver a seamless self-service experience that builds loyalty.
- Fuel growth with analytics that uncover trends and maximize ROI.