Introducing your path to better B2B e‑commerce with Sana Success Track

A customized program for all Sana Commerce Cloud customers to help you achieve your e‑commerce goals.

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What is the Sana Success Track?

The Sana Success Track identifies outcomes based on conversations with you about your e‑commerce goals. We’ll provide you with Key Performance Indicators or KPIs so you can track your progress. Additionally, we’ll share best practices with you and customize them to fit your needs.

Find out more about the five main outcomes of B2B e‑commerce here:

Increase your revenue

One of the most popular outcomes B2B companies would like to see in B2B e‑commerce is higher revenue. If you want to grow the sales from your existing customer base, we provide a pathway via encouraging repeat sales, generating upsell and cross-sell, and driving higher conversions.

Drive customer loyalty

Your customers are your company’s lifeblood. Maintaining that base and getting customers excited to come back to you is key to achieving success. If you aim to make the life of your customers easy and retain them, we’ll help you improve customer experience through the web store, preventing customer churn, and turning customers into ambassadors.

Work efficiently & cut costs

At any point in time, it’s helpful to try to streamline processes and keep an eye on your budgets. These days, it’s a necessity. If you desire to reduce manual work and automate tasks through your web store, you can decrease hiring needs, reallocate resources to more strategic uses, and minimize order errors and returns.

Acquire new customers

Growth is at the heart of most B2B businesses. There are more entrants into your target market every day, it’s important to capture them. There are several ways you can go about this, either by attracting customers from competitors, expanding to new markets or launching new products.

Develop your brand image

Every interaction a customer has with you is an opportunity to boost your brand image and a B2B web store is crucial to that aim. You’d like to stand out from the competition and create a singular smooth experience that can help you get the edge on marketplaces.

Gerard W.
Gerard W.
Financial & Operational Director

We now have orders from customers we previously had no contact with.

No more manual order intake and processing. Stock availability, customer-specific pricing, volume discounts, etc. are all administered in NAV and work great in the web store.

Sibille H.
Sibille H.
Project Manager

Sana Commerce really boosts your online sales.

The pricing for the performance is excellent. Of all the e-commerce solutions we looked at, Sana Commerce was the best in pricing, performance and connection to our ERP.

Andres R.
Andres R.
Chief Information Officer

High level of integration with our ERP.

I like the ability to implement on MS Dynamics Ax, you don’t need to customize a lot in the ERP because Sana includes a high level of integration with MS Dynamics AX. And it is to easy to include the discount policies of each customer and other information from the ERP.

Marco S.
Marco S.
Head of IT Services

We now have a webshop implemented in a very short amount of time.

The webshop works and we don’t need a whole team in Austria to keep it alive. It just works and we can focus on development and new things. Pros: Standard integration Dynamics AX and Perfion. Fits in our IT Strategy. Very professional people on the Sana team. Fast implementation, no surprises.

Madelyne Velasco Mite
Madelyne Velasco Mite
Technology Manager

Best e-commerce I found that integrates with SAP.

It connects perfectly with our ERP and makes our internal processes so easy. We don’t have to worry about updating the inventory info or stuff like that. The integration is smooth and it also notifies admins when you have an issue with a customer or internal Sana task.

Tracy L
Tracy L
Director, Digital Development

The in site editor is great! Overall we've been very happy with Sana.

The platform’s ease of use, integration with our NAV ERP, and the consistency\uptime. We rarely have issues and if we do we get immediate notifications that are generally telling us something’s wrong on our end with our ERP or connectivity.

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Claude L.

We can now offer solid e-commerce capabilities to our B2B customers.

It allows a flawless flow of information between the front-end and the ERP. It removes the most significant pain of any e-commerce platform; truth of data. Customer comments have been terrific so far.

Filip D.
Filip D.
Sales & Communication Assistant

We were able to set up and run a large store in a short time.

The CMS is easy enough for beginners but is also open enough for advanced users to program. The attention to detail when it comes to SEO and minimal setup is a big plus.

Pim P.
Pim P.
Director of Business Systems

Integrates well with our ERP and PIM software.

We have accurate ERP and PIM data across our pan-European platform. Our assortment is refreshed on a daily basis and existing products can be revised by new multilingual product-content.

Brett W.
Brett W.
Service Supervisor

Easy integration and great solution.

Sana Commerce gave our contractors the ability to order items outside of standard business hours. It’s an excellent knowledge base that allows you to easily find information and make improvements to your site.

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Emily P.
VP, Digital Marketing

A platform that enables growth.

Sana Commerce enabled us to quickly connect to our ERP and empowered our customers to place their own orders. This saved our limited sales team time and resources.

Nicola M.
Nicola M.
Online Sales Manager

Simple to set up and use!

I’m not an IT Manager, but the ease of configuration and use allowed me to create our shop independently. This is a complete and professional tool for businesses with a high level of ERP integration.

Interested in knowing more?

We’ll show you how your B2B e‑commerce dreams can become a reality.