Crafted by those who understand.
Pricing & features.
Crafted by those who understand.
Pricing & features.
Not sure which plan fits?
We're here to help
Not sure which plan fits?
We're here to help
Features
Features
| Essential | Pro | Advanced |
|---|
| Tweakwise Search & Merchandising | Paid with 3rd party | Paid with 3rd party | |
| Synonyms | |||
| Dynamic redirects | |||
| Keyword fields | |||
| Search suggestions | |||
| Wildcard search | |||
| Phonetic search | |||
| Multiple search operator | |||
| Content search | |||
| Facetted filter & preselection | |||
| Request Pricing | Request pricing | Request pricing |
Nord-Lock Group
From manual orders to a scalable digital model
Nord-Lock Group
From manual orders to a scalable digital model
50% +
50% +
Of orders placed online
Wilco Schuurs
Global Sales Director for Nord-Lock
What we’ve achieved.
Together with our clients.
What we’ve achieved.
Together with our clients.
PALFINGER gained 80% sales adoption, 85% satisfaction, and 200% more users with Sana Commerce.
PALFINGER
Partech grew annual revenue by 30% and gained 90% new customers online with Sana Commerce.
Partech
JENSEN-GROUP cut order time by 30% and replatformed 15 webstores in 9 months with Sana Commerce.
JENSEN-GROUP
![A2BConnect_160x49px[1]](/sites/default/files/styles/w346/public/media_import/A2BConnect_160x49px1.png?itok=q3888xfb)
Attach2 boosted customer confidence and saved 21.1 hours monthly with Sana Commerce.
Attach2 Limited
KWB moved 30% of orders online, 5% adoption growth, saving 3 days weekly with Sana Commerce.
KWB
Which plan is
right for you?
Which plan is
right for you?
Explore which benefits best meet your business needs. Once you request pricing, one of our e-commerce consultants will reach out to you to discuss:
Your business’s (e-commerce) goals, challenges and expectations.
How Sana Commerce can support your business processes.
The best-fit plan and pricing based on your business needs and Microsoft Dynamics or SAP ERP system.
Still got some questions?
We have the answers.
Still got some questions?
We have the answers.
With an ERP-integrated solution*, all changes to your ERP data appear immediately in your web store and vice versa. Our solution is built into your ERP and does not rely on third-party connectors or middleware.
Sana Commerce Cloud processes all your information in one place, eliminating redundancies, inconsistencies and the need to manually maintain more than one set of business data.
*We only integrate with Microsoft Dynamics & SAP ERPs.
We live in a time where things change rapidly — especially when it comes to digital trends and transformation. So, we understand that your business needs may change as well. We will support you and advise you on the best options for your business.
In addition to our native integration with Microsoft Dynamics and SAP ERP systems, Sana Commerce Cloud has a variety of add-ons and marketplaces to sharpen your web store performance and improve your online offering. We also have technology add-on partners to enhance your customers’ buying experience. You can see the integrations per plan in the list above. For a full list of Sana Apps and other add-ons please see here.
Support levels vary based on your selected plan. In general, a more advanced plan comes with access to more senior staff, more service consultant priority and development priority.
Our support services are as follows:
Customer support levels
- Pool: Access to a pool of support employees
- Dedicated: Access to one dedicated support employee if you have customizations
- Dedicated paired: Access to two dedicated support employees. For Advanced customers present in multiple regions (hubs) a dedicated pair per hub will be assigned.
Hosting
We offer 24/7 support on all hosting related issues for all customers.
Technical support
All technical support, including showstoppers (issues with a high impact in a very short time that relates to the customer’s critical business processes).
Implementation partners
Support is either delivered directly from our implementation partners or us. In case the implementation of your platform is done through one of our partners, please reach out directly to them when it comes to supporting possibilities.
The time and resources to implement Sana Commerce Cloud depends on your business needs and existing tech stack.
You can get to work quickly with our out-of-the-box SaaS product, Sana Commerce Cloud, which is easy to deploy and benefits from a largely automated rollout as well as biweekly product updates after implementation.
If you require extensive customizations, implementation will take longer and require bespoke development work. A customized solution will also not benefit from biweekly product updates.
If a customized solution better suits your business needs, a requirements study will be carried out so that you know exactly how much work will be required to implement and when you will be able to launch your ideal web store.
The Sana Success Track is a program for all customers on SCC that aligns their e-commerce objectives with a customized program with tools, measurements and initiatives to help you get there. All SCC customers are automatically enrolled through their Customer Success Manager.
Ramböck Florentine
E-Commerce Manager at PALFINGER
80%
85%
200%
“The support and understanding the Sana Team provides in helping us find the right solution is not something every company can offer. Sometimes you can feel like you are just a ticket. With Sana you feel like you’re in a business partnership.”
PALFINGER's
Digital Commerce Advancements
PALFINGER's
Digital Commerce Advancements
Since the implementation of Sana Commerce Cloud (SCC), PALFINGER’s e-commerce journey has witnessed remarkable strides in both growth and operational efficiency.
Robin Sørensen
Engineering & IT Manager, Partech
30%
90%
3
With Commerce Cloud, we’re finally seeing web traffic and new customer acquisition pick up. The store is faster, smarter, and easier for us to manage.
Web Traffic Up. Revenue Up. Future-Proofed for Digital Growth.
Web Traffic Up. Revenue Up. Future-Proofed for Digital Growth.
Although not 100% of sales are currently completed online, Partech’s investment in digital commerce is paying off significantly. Their web store has become the single most important driver of new business, with nearly every new customer originating from online discovery
Fabian Lutz
Chief Digital Officer at JENSEN-GROUP
30%
23%
15
With Sana Commerce, we finally have a system that works out of the box, saving us from endless custom development and ongoing fixes.
Launching Multiple Webstores in Record time
Launching Multiple Webstores in Record time
The impact of Sana Commerce was immediate. JENSEN-GROUP was able to launch 15 webstores in just 9 months, achieving quicker time to value with a platform that supported rapid international expansion.
Mitchell Suckling
CTO HG Group
7%
21.1
“The platform has transformed our online sales process, allowing customers to self-serve while reducing manual order handling for our team“
Streamlining operations and boosting growth
Streamlining operations and boosting growth
With Sana Commerce Cloud, Attach2 launched an MVP web store in just three weeks, quickly realizing value from the platform and setting the foundation for long-term digital growth.
David Oblak
Head of Digital Transformation at KWB
30%
4-5%
3
“The implementation was very smooth, thanks to the out-of-the-box interface with Business Central and our experienced technology partner, Cosmo Consult, making this project much easier compared to others we’ve done."
Transforming Productivity and Enhancing Customer Satisfaction
Transforming Productivity and Enhancing Customer Satisfaction
KWB’s centralized e-commerce platform has redefined how their business operates, delivering improved efficiency, streamlined processes, and an enhanced customer experience.
Request your product demo
Request your product demo
- Always In sync with real-time data.
- Deliver a seamless self-service experience that builds loyalty.
- Fuel growth with analytics that uncover trends and maximize ROI.
Frequently asked
questions
Frequently asked
questions
Sana Commerce connects natively to SAP ECC, SAP S/4HANA, Microsoft Dynamics 365 Finance and Supply Chain, Microsoft Dynamics 365 Business Central, NAV, and AX. The integration is direct — no middleware, no manual syncs, and no separate database to maintain.
Customer-specific pricing, volume discounts, and contract terms are read live from your SAP or Microsoft Dynamics ERP every time a buyer logs in. If a customer has a negotiated rate or specific payment terms, those apply automatically at checkout without any manual setup in the web store.
Yes. You can run multiple web stores from one ERP connection. Each web store can serve a different region, brand, or customer segment while drawing from the same ERP data for pricing, inventory, and customer logic.
Buyers can view and place orders, access order history, track shipments, download invoices, manage their account details, and reorder from previous purchases. All of this is available 24/7 without needing to contact your sales or customer service team.
Sana Commerce serves both. The Essential plan suits businesses starting their B2B e-commerce journey. The Advanced plan is built for enterprise operations with complex requirements such as multi-account hierarchies, multiple web stores, and advanced analytics. Both plans connect directly to SAP or Microsoft Dynamics.
Because Sana reads directly from your ERP, any changes you make in SAP or Microsoft Dynamics — new products, updated pricing, changed customer terms — appear in your web store automatically. There is no separate content to update and no sync to trigger.