Guided Product Finder
Drive conversions by guiding your buyers to the right products through dynamic Q&A.
Smart Search & Discovery
Guide buyers to the right product with buyer-friendly functionalities like autocomplete, synonym search, and search suggestions.
Frequently Asked Questions
What fields can I use for faceted filtering?
All ERP and PIM fields can be used to configure search & filtering. As products are updated in the ERP, their fields will be updated on the web store on an automatic schedule.
How often do updates run?
Updates can be scheduled to run as frequently as the user needs.
How can I set up Search & Discovery for my buyers?
Toggle the features you need in Sana Admin → Setup → Search & Filters.
What are synonyms and how can they be configured?
Synonyms lets you extend the findability of your products by tagging similar words to your products. These can be unidirectional or bidirectional – ensuring relevant search results.
How can I boost a keyword?
In Sana Admin, you increase or decrease the rank of a keyword from low to maximum, which will raise or lower the products surfaced depending upon the boost levels.
Do I have to add synonyms manually?
No, you can bulk import synonyms via CSV.
What Our Global B2B Customers Are Saying
“A state-of-the-art customer experience is a key goal for PALFINGER. In order to consistently live up to our high standards, we decided to improve this experience significantly.”
Ramböck Florentine, E-Commerce Manager at PALFINGER Read more
“Moving to Sana Commerce Cloud was another easy decision. We knew there would be page load improvements, new customer features, and overall integration improvements with SCC.”
Nathan Ayres, E-commerce manager at Labelmaster Read the case study
“The Sana Commerce product is modern and in line with the times.”
Ella Evers | Application Specialist, Mitsubishi Turbocharger and Engine Europe B.V. Read more