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Customer-Specific Item Numbers

See how customer-specific item numbers work in Sana Commerce. Watch the demo to discover how buyers search with their own part numbers for accuracy.

Frequently Asked 
Questions

See how business like you 
drive scalable growth.

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Ramböck Florentine

E-Commerce Manager at PALFINGER

80%

Adoption rate

85%

Customer satisfaction

200%

Increase in user accounts
“The support and understanding the Sana Team provides in helping us find the right solution is not something every company can offer. Sometimes you can feel like you are just a ticket. With Sana you feel like you’re in a business partnership.”
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Palfinger X Sana

PALFINGER's
Digital Commerce Advancements

Since the implementation of Sana Commerce Cloud (SCC), PALFINGER’s e-commerce journey has witnessed remarkable strides in both growth and operational efficiency.

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Robin Sørensen

Engineering & IT Manager, Partech

30%

Increase in Annual Revenue

90%

Of New Customers Discovered via the Web Store

3

Months Smooth Migration
With Commerce Cloud, we’re finally seeing web traffic and new customer acquisition pick up. The store is faster, smarter, and easier for us to manage.
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Web Traffic Up. Revenue Up. Future-Proofed for Digital Growth.

Although not 100% of sales are currently completed online, Partech’s investment in digital commerce is paying off significantly. Their web store has become the single most important driver of new business, with nearly every new customer originating from online discovery

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Fabian Lutz

Chief Digital Officer at JENSEN-GROUP

30%

Reduction in Order Processing Time

23%

Improved Customer Satisfaction

15

Webstores Replatformed in Just 9 Months
With Sana Commerce, we finally have a system that works out of the box, saving us from endless custom development and ongoing fixes.
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Launching Multiple Webstores in Record time

The impact of Sana Commerce was immediate. JENSEN-GROUP was able to launch 15 webstores in just 9 months, achieving quicker time to value with a platform that supported rapid international expansion.

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Mitchell Suckling

CTO HG Group

7%

of order inquiries, freight requests, and quotes through the web store

21.1

Hours Saved Monthly
“The platform has transformed our online sales process, allowing customers to self-serve while reducing manual order handling for our team“
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Crane Construction Parts

Streamlining operations and boosting growth

With Sana Commerce Cloud, Attach2 launched an MVP web store in just three weeks, quickly realizing value from the platform and setting the foundation for long-term digital growth. 

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David Oblak

Head of Digital Transformation at KWB

30%

of spare parts orders now being placed online

4-5%

monthly increase in adoption rates

3

days per week are reclaimed by sales agents, previously lost to administrative tasks.
“The implementation was very smooth, thanks to the out-of-the-box interface with Business Central and our experienced technology partner, Cosmo Consult, making this project much easier compared to others we’ve done."
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Machinery Manufacturing KWB

Transforming Productivity and Enhancing Customer Satisfaction

KWB’s centralized e-commerce platform has redefined how their business operates, delivering improved efficiency, streamlined processes, and an enhanced customer experience.