
Provide a first-class customer experience
Customer experience is more important than ever to stand out against your competitors. Provide exceptional online experiences with an ERP-integrated platform, intuitive navigation and streamlined order processes.
Request a demoAccount management made simple
Improve your customers’ online experience and inspire loyalty by making the time they spend shopping online as easy as possible. With Sana Commerce Cloud, accounts are managed via a single account dashboard which can display a variety of documents from your ERP, such as quotes, orders, returns, etc.
The account dashboard can be managed by you to show or hide different sales documents per customer type, ensuring you can support both your B2B and B2C customers. It also completely enables customers to view their entire account history — without having to call or email to ask a member of your team.
Save time with efficient invoice processing
Allow customers to accept online payments on open invoices directly from your web store. Business customers can also pay multiple outstanding invoices at the same time. Any online payments made are seamlessly integrated with the sales order processing and cash management modules of your ERP system.
When you let customers pay invoices online, you not only make the purchasing process easier, you also save time within your internal teams and reduce the likelihood of human error creating a strong brand image in the long run.

Use your ERP’s standard quote request (RFQ) process
Your ordering process is critical to your business. Depending on who you sell to, what you sell or which industry you’re in, orders can look different from customer to customer. Sana Commerce Cloud is designed with all these scenarios in mind.
Using your ERP’s standard quote request (RFQ) processes, you can easily enable your customers to create either a quote or an order. If a customer creates a quote, they can also then use this to place an order.

Facilitate flawless orders and returns
Long gone are the days when customers had to call or email to get information on the status of their order. To save time for your customers and for your business, we streamlined ordering processes for you. Customers can find answers to all their questions and solve simple issues — without needing to get you involved unnecessarily.
Enable your customers to:
- Track orders in real time
- Save shopping cart orders to purchase later
- Edit orders even after they’re placed
- Use dynamic billing and shipping addresses
- Reorder from any order with just one click
- View product manuals and sales documents online
- Easily return products
- Checkout quickly (including one-step checkout)

Experience Sana Commerce Cloud
See our product in action with a personalized demo tailored to your business and e-commerce needs.