online order processes

Streamline your online order processes

A well-designed web store isn’t enough for a great online shopping experience: you also need efficient and streamlined order processes. Our out-of-the-box order management features ensure you please your clients, every time.

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Discover Sana Commerce Cloud

Learn how our ERP-integrated solution centralizes your data so you can focus on the future.

Simplify orders and returns (RMA) for all

With Sana Commerce Cloud, we’ve mastered the art of B2B and B2C order and return processes (so you don’t have to).

  • Display real-time shopping cart calculations
  • Use your ERP’s standard quote request (RFQ) process
  • Orders can be edited even after they’re placed
  • Keep clients informed with order tracking
  • Allow clients to reorder from past orders with one click
  • Facilitate streamlined product returns and boost efficiency
Flawless Reordering

Effectively organize and display your products

Efficient product management is a must for any business that wants to streamline its sales and order processes. Sana Commerce Cloud makes this as simple as possible by automatically creating product pages for you in your web store based on all the products housed in your ERP, and even your PIM, system.

Any changes or additions made to products in your ERP will also be reflected in your web store in real time due to our native ERP integration. Product pages showcase the product and any available variants, images, price, stock availability, ratings and reviews, product descriptions, and more.

Effectively organize and display your products

Provide a localized experience

Personalization in online sales has become more prominent over the years and is key to ensuring an optimal customer experience. No matter where your customers are, you should be able to provide them with a localized experience.

Translate your store into multiple languages with our out-of-the-box language packs. You can also select specific pages to translate based on product availability in certain countries or regions.

Personalized experience

Manage online and offline order history

Centralize all your order data in one place — whether it’s online or offline. With Sana Commerce Cloud your web store is integrated fully with your ERP system, meaning customers can also view orders they may have placed previously with you via phone, email or even fax.

This functionality allows you to meet customer expectations without sacrificing data they depend on.

online and offline order history

Hear from our customers

Marco S.
Marco S.
Head of IT Services

We now have a webshop implemented in a very short amount of time.

The webshop works and we don’t need a whole team in Austria to keep it alive. It just works and we can focus on development and new things. Pros: Standard integration Dynamics AX and Perfion. Fits in our IT Strategy. Very professional people on the Sana team. Fast implementation, no surprises.

Andres R.
Andres R.
Chief Information Officer

High level of integration with our ERP.

I like the ability to implement on MS Dynamics Ax, you don’t need to customize a lot in the ERP because Sana includes a high level of integration with MS Dynamics AX. And it is to easy to include the discount policies of each customer and other information from the ERP.

Madelyne Velasco Mite
Madelyne Velasco Mite
Technology Manager

Best e-commerce I found that integrates with SAP.

It connects perfectly with our ERP and makes our internal processes so easy. We don’t have to worry about updating the inventory info or stuff like that. The integration is smooth and it also notifies admins when you have an issue with a customer or internal Sana task.

Tracy L
Tracy L
Director, Digital Development

The in site editor is great! Overall we've been very happy with Sana.

The platform’s ease of use, integration with our NAV ERP, and the consistency\uptime. We rarely have issues and if we do we get immediate notifications that are generally telling us something’s wrong on our end with our ERP or connectivity.

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Claude L.

We can now offer solid e-commerce capabilities to our B2B customers.

It allows a flawless flow of information between the front-end and the ERP. It removes the most significant pain of any e-commerce platform; truth of data. Customer comments have been terrific so far.

Filip D.
Filip D.
Sales & Communication Assistant

We were able to set up and run a large store in a short time.

The CMS is easy enough for beginners but is also open enough for advanced users to program. The attention to detail when it comes to SEO and minimal setup is a big plus.

Gerard W.
Gerard W.
Financial & Operational Director

We now have orders from customers we previously had no contact with.

No more manual order intake and processing. Stock availability, customer-specific pricing, volume discounts, etc. are all administered in NAV and work great in the web store.

Pim P.
Pim P.
Director of Business Systems

Integrates well with our ERP and PIM software.

We have accurate ERP and PIM data across our pan-European platform. Our assortment is refreshed on a daily basis and existing products can be revised by new multilingual product-content.

Brett W.
Brett W.
Service Supervisor

Easy integration and great solution.

Sana Commerce gave our contractors the ability to order items outside of standard business hours. It’s an excellent knowledge base that allows you to easily find information and make improvements to your site.

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Emily P.
VP, Digital Marketing

A platform that enables growth.

Sana Commerce enabled us to quickly connect to our ERP and empowered our customers to place their own orders. This saved our limited sales team time and resources.

Nicola M.
Nicola M.
Online Sales Manager

Simple to set up and use!

I’m not an IT Manager, but the ease of configuration and use allowed me to create our shop independently. This is a complete and professional tool for businesses with a high level of ERP integration.

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Sibille H.
Project Manager

Sana Commerce really boosts your online sales.

The pricing for the performance is excellent. Of all the e-commerce solutions we looked at, Sana Commerce was the best in pricing, performance and connection to our ERP.

Experience Sana Commerce Cloud

See our product in action with a personalized demo tailored to your business and e-commerce needs.