online order processes

Streamline your online order processes

A well-designed web store isn’t enough for a great online shopping experience: you also need efficient and streamlined order processes. Our out-of-the-box order management features ensure you please your clients, every time.

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Discover Sana Commerce Cloud

Learn how our ERP-integrated solution centralizes your data so you can focus on the future.

Simplify orders and returns (RMA) for all

With Sana Commerce Cloud, we’ve mastered the art of B2B and B2C order and return processes (so you don’t have to).

  • Display real-time shopping cart calculations
  • Use your ERP’s standard quote request (RFQ) process
  • Orders can be edited even after they’re placed
  • Keep clients informed with order tracking
  • Allow clients to reorder from past orders with one click
  • Facilitate streamlined product returns
Flawless Reordering

Effectively organize and display your products

Efficient product management is a must for any business that wants to streamline its sales and order processes. Sana Commerce Cloud makes this as simple as possible by automatically creating product pages for you in your web store based on all the products housed in your ERP, and even your PIM, system.

Any changes or additions made to products in your ERP will also be reflected in your web store in real-time due to our native ERP integration. Product pages showcase the product and any available variants, images, price, stock availability, ratings and reviews, product descriptions, and more.

Effectively organize and display your products

Provide a localized experience

Personalization in online sales has become more prominent over the years and is key to ensuring an optimal customer experience. No matter where your customers are, you should be able to provide them with a localized experience.

Translate your store into multiple languages with our out-of-the-box language packs. You can also select specific pages to translate based on product availability in certain countries or regions.

Personalized experience

Manage online and offline order history

Centralize all your order data in one place — whether it’s online or offline. With Sana Commerce Cloud your web store is integrated fully with your ERP system, meaning customers can also view orders they may have placed previously with you via phone, email or even fax.

This functionality allows you to meet customer expectations without sacrificing data they depend on.

online and offline order history

Hear from our customers

Filip D.
Filip D.
Sales & Communication Assistant

We were able to set up and run a large store in a short time.

The CMS is easy enough for beginners but is also open enough for advanced users to program. The attention to detail when it comes to SEO and minimal setup is a big plus.

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Madelyne V.
Madelyne V.
Technology Manager

Best e-commerce I found that integrates with SAP.

It connects perfectly with our ERP and makes our internal processes so easy. We don’t have to worry about updating inventory.

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Gerard W.
Gerard W.
Financial & Operational Director

We now have orders from customers we previously had no contact with.

No more manual order intake and processing. Stock availability, customer-specific pricing, volume discounts, etc. are all administered in NAV and work great in the web store.

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Pim P.
Pim P.
Director of Business Systems

Integrates well with our ERP and PIM software.

We have accurate ERP and PIM data across our pan-European platform. Our assortment is refreshed on a daily basis and existing products can be revised by new multilingual product-content.

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Brett W.
Brett W.
Service Supervisor

Easy integration and great solution.

Sana Commerce gave our contractors the ability to order items outside of standard business hours. It’s an excellent knowledge base that allows you to easily find information and make improvements to your site.

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Emily P.
VP, Digital Marketing

A platform that enables growth.

Sana Commerce enabled us to quickly connect to our ERP and empowered our customers to place their own orders. This saved our limited sales team time and resources.

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Nicola M.
Nicola M.
Online Sales Manager

Simple to set up and use!

I’m not an IT Manager, but the ease of configuration and use allowed me to create our shop independently. This is a complete and professional tool for businesses with a high level of ERP integration.

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Sibille H.
Project Manager

Sana Commerce really boosts your online sales.

The pricing for the performance is excellent. Of all the e-commerce solutions we looked at, Sana Commerce was the best in pricing, performance and connection to our ERP.

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Simone C.
Simone C.
Technical Sales

Packed with many features and expandability.

Sana Commerce enables us to offer an exclusive service to many existing customers, giving them the chance to check order status in real-time, see custom prices and availability, and create orders from quotations.

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Candida T.
IT Business/Project Manager

Best e-commerce solution for Dynamics AX.

We appreciate the flexibility to decide which products (and product categories) are visible in the web store.

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See our product in action with a personalized demo tailored to your business and e-commerce needs.