E‑commerce resources

Multichannel e-commerce vs. Omnichannel e-commerce: What's the Difference?

Suppliers can't focus on just one channel—a multichannel approach is better. An omnichannel approach, one that creates a seamless customer experience across channels, may be the most effective, as it creates a unified shopping experience. 

AI in e-commerce: how AI can up your e-commerce game

Learn how ERP e-commerce integration helps automate product inventory and customer communications, and why it drives up to 67% more revenue.

4 steps to convince your internal stakeholders about e-commerce: PPT template

Convince your boss, colleagues and stakeholders of e-commerce. This template is perfect for anyone who is currently involved in or looking to start an e-commerce project.

E-commerce analytics 101: What to look for and why they're important

E-commerce analytics are essential in understanding how to improve your business. These can include on-site, email and social media analytics.

Supply chain management 101: A checklist for B2B businesses in Australia & New Zealand

B2B businesses in Australia and New Zealand are getting more strategic about their supply chain management planning. Here's how.

Stop tracking e-commerce B2B KPI metrics like B2C

Failure to track the right KPIs for your business can result in serious losses. B2B businesses need to know what metrics are most valuable for their company to track.

The 9 biggest B2B e-commerce challenges businesses face

Challenges of B2B e-commerce are different online than for brick-and-mortar stores. Here are the top 9 challenges and how to master them.

E-commerce without borders: The keys to a successful international rollout

Watch this 45-minute on-demand webinar to discover whether international e-commerce is the right next step for you.

What to know about dropshipping beer & wine

Dropshipping has become a popular way for beer and wine companies to sell online. Here's everything you need to know!

B2B E-Commerce Startup Package

Looking to set up shop online? Here are four essential assets you need to help you get started with B2B e-commerce.

4 key ways e-commerce can help you control your business

Learn how to leverage e-commerce to gain more control over your business data, costs, operations and growth, as well as improve customer experience.

7 tips for creating an e-commerce website on a budget

Discover the best way to reach your customers online via an e-commerce website that doesn’t cost a fortune.

Top 9 B2B e-commerce trends in 2022 and beyond

Get insights on the top 9 trends in B2B e-commerce to follow this year. Starting with: The rise of the business consumer, surging customer journey analytics, personalized B2B pricing, and contextualized real-time pricing.

The B2B e-commerce trust index: What do buyers really look for?

Trust is an essential factor in purchasing decisions. Use these top 10 trust indices to ensure the success of your B2B e-commerce store.

Addressing supply chain shortages through smart e-commerce