Checkout detours that break buyer focus
Sending customers to an external gateway can feel jarring, invite errors, and tank conversion.
When an international supplier rush-ships cast-iron fittings, about 30% of those orders get upgraded on the fly—extra freight charges here, a few line-item tweaks there. With Sana Pay, the sales rep can take the original card payment right in the web-store checkout, offer whatever local or global method the buyer prefers, and send a one-click payment link to the project manager who needs it—all without bouncing to a third-party screen.
But the moment that expedite fee appears, the real magic is Sana Pay+. It automatically bumps the authorization to the new total, renews it if the shipment splits over a few days, and writes the capture—and any later refund—straight back to Microsoft Dynamics, creating the journal for finance while it’s at it.
In other words, Sana Pay gets the payment in the door; Sana Pay+ keeps it perfectly in step with every change that follows—no canceled orders, no spreadsheet gymnastics, and no funds stuck on a customer’s card.
Even the smoothest B2B checkout can stumble before the money clears. A few blockers pop up again and again:
Sending customers to an external gateway can feel jarring, invite errors, and tank conversion.
Quantity tweaks or expedite fees force finance to void and recreate charges, slowing fulfillment.
When payment status lives outside your ERP, teams fill the gap with spreadsheets and guesswork.
There’s a simpler way, built right into Sana Commerce Cloud. Sana Pay handles the front‑end experience; Sana Pay+ automates everything that follows.
Sana Pay stays on‑page, accepts 35 + currencies and local methods, and lets buyers use stored cards or pay‑by‑link with no detours.
With Sana Pay+, authorizations adjust, renew, or release automatically, captures trigger when you choose, and refunds flow straight from a credit memo—zero manual re‑work.
Journals, settlements, and status updates flow straight into Microsoft Dynamics in real time, so the heavy lifting of reconciliation and other post-purchase tasks is already taken care of when they start their day.
Sana Pay is perfect when your primary need is to simplify checkout and payment collection without complex order modifications:
If any of these sound like everyday life at your company, the automation layer in Sana Pay+ will pay for itself fast:
One of the advantages of Sana Pay is that you don’t have to figure it all out yourself. Most of the setup is handled by a Sana product specialist or service consultant during your onboarding. Here’s what to expect:
Whether you’re dealing with mid-order changes, chasing down authorizations, or just tired of jumping between systems—Sana Pay brings everything under one roof. And with Sana Pay+, you can take that one step further by automating the messy parts most providers leave behind.
Our product specialists are happy to walk you through it—no jargon, no pressure.