Savings
of 3 FTE
Discover how Selecta Netherlands saw a 100% increase in online orders and improved customer convenience.
of 3 FTE
increase in online orders
customer service
The challenge
Selecta Netherlands needed to launch an integrated online platform for the following reasons:
Sana Commerce’s real-time integration with Microsoft Dynamics AX ensures that all complex price structures and customer data are seamlessly integrated on our web store. Each customer has their own experience on the e-commerce website.
Jessica Stam | Online Marketeer Existing Business at Selecta Netherlands
Selecta Netherlands opted for Sana Commerce as its e-commerce solution for the following reasons:
At Selecta, we offer specific product assortments for various customers. Each customer receives special content that meets their needs. This way, we can offer each customer a unique user experience in the web store. We link the information from our ERP system directly to Sana. This helps us with the personalization of the e-commerce website experience.
Jessica Stam | Online Marketeer Existing Business at Selecta Netherlands
The results
Selecta Netherlands has now had an integrated web store for a number of years. The e-commerce site has exceeded all the coffee supplier’s expectations. In concrete terms, it has provided Selecta Netherlands with the following:
The future
Selecta Netherlands has set clear e-commerce KPIs. Among other things, the coffee giant is looking to:
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