E‑commerce for streamlined 
order-to-cash management

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Order-to-cash management

Leverage the power of your Microsoft Dynamics or SAP ERP to streamline and simplify your order-to-cash (O2C) management.

Better, faster, ERP-driven order-to-cash (O2C) management 
with the Sana Commerce Customer Portal

Your ERP can mean unified business intelligence, robust data capabilities and a sophisticated web store. Now, it can also enable a shortened (and clearer) O2C cycle.

With the Sana Commerce Customer Portal, the complete O2C cycle — from purchasing to invoicing and returns — is supported, streamlined and enhanced by accurate, real-time Microsoft Dynamics or SAP ERP data. How? With our customer portal solution designed to do just that.

Learn more about our B2B solution

How Sana Commerce simplifies 
order-to-cash optimization

With a streamlined, automated O2C process, organizations benefit from more sales, higher margins and more satisfied customers.

Sana Commerce offers end-to-end support for order-to-cash management with our customer portal, expediting key tasks from invoice payment to account management and returns.

Key
Capabilities

Easier invoice management

Empower customers to view and pay open invoices online, no matter the document’s source.

24/7 customer account management

Enable customer account management any time from a secure web-based portal (accessible from any device).

Access to real-time product information

Offer your customers real-time product information, order attachments, and historical account data.

Online RMA handling

Neither you nor your customers want to deal with a complex or challenging e-commerce returns process. With Sana Commerce, let your clients manage returns, simply, online.

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  • Always In sync with real-time data.
  • Deliver a seamless self-service experience that builds loyalty.
  • Fuel growth with analytics that uncover trends and maximize ROI.
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See how business like you 
drive scalable growth.

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ERP-integrated e-commerce software

How can you benefit from using an 
ERP-integrated web portal?

  • Produce easy-to-navigate online product catalogs
  • Simplify complex pricing and discount pricing
  • Get personalized marketing capabilities
  • Access online and offline customer and order data

Discover the remaining 41 benefits of integration in 2022 with our latest report: The Benefits of Integration.

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Streamlining the O2C process 
with the Sana Commerce Customer Portal

Like with our web stores, Sana Commerce’s Customer Portal integrates with the following Microsoft Dynamics and SAP ERPs: