E‑commerce for streamlined order-to-cash management

Leverage the power of your Microsoft Dynamics or SAP ERP to streamline and simplify your order-to-cash (O2C) management.

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Order-to-cash management
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Discover the benefits of integration in 2022 and the impact it can have on your business and customers

Better, faster, ERP-driven order-to-cash (O2C) management with the Sana Commerce Customer Portal

Your ERP can mean unified business intelligence, robust data capabilities and a sophisticated web store. Now, it can also enable a shortened (and clearer) O2C cycle.

With the Sana Commerce Customer Portal, the complete O2C cycle — from purchasing to invoicing and returns — is supported, streamlined and enhanced by accurate, real-time Microsoft Dynamics or SAP ERP data. How? With our customer portal solution designed to do just that.

Total customer convenience
Happy customers

The Sana Commerce Customer Portal is simple, certified and secure. Plus, it makes life easier for the people at the very core of your business: your customers.

Reliability without a compromise
Easy installation

Our customer portal is an online invoice payment platform that may seem like it’d be complex to launch, but you can have your portal live in as little as 3-4 days.

Constant evolution
Fast results

Our Microsoft Dynamics or SAP ERP-integrated customer portal lets you see up to 81% more efficiency in your order-to-cash management — quickly.

How Sana Commerce simplifies order-to-cash optimization

With a streamlined, automated O2C process, organizations benefit from more sales, higher margins and more satisfied customers.

Sana Commerce offers end-to-end support for order-to-cash management with our customer portal, expediting key tasks from invoice payment to account management and returns.

Capabilities include:

Easier invoice management

Empower customers to view and pay open invoices online, no matter the document’s source.

Easier invoice management

24/7 customer account management

Enable customer account management any time from a secure web-based portal (accessible from any device).

24/7 customer account management

Access to real-time product information

Offer your customers real-time product information, order attachments, and historical account data.

Access to real-time product information

Online RMA handling

Neither you nor your customers want to deal with a complex or challenging e-commerce returns process. With Sana Commerce, let your clients manage returns, simply, online.

Online RMA handling
Easier invoice management 24/7 customer account management Access to real-time product information Online RMA handling

Curious to see more?

 

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What are other B2B companies saying about our solution?

Marco S.
Marco S.
Head of IT Services

We now have a webshop implemented in a very short amount of time.

The webshop works and we don’t need a whole team in Austria to keep it alive. It just works and we can focus on development and new things. Pros: Standard integration Dynamics AX and Perfion. Fits in our IT Strategy. Very professional people on the Sana team. Fast implementation, no surprises.

Andres R.
Andres R.
Chief Information Officer

High level of integration with our ERP.

I like the ability to implement on MS Dynamics Ax, you don’t need to customize a lot in the ERP because Sana includes a high level of integration with MS Dynamics AX. And it is to easy to include the discount policies of each customer and other information from the ERP.

Madelyne Velasco Mite
Madelyne Velasco Mite
Technology Manager

Best e-commerce I found that integrates with SAP.

It connects perfectly with our ERP and makes our internal processes so easy. We don’t have to worry about updating the inventory info or stuff like that. The integration is smooth and it also notifies admins when you have an issue with a customer or internal Sana task.

Tracy L
Tracy L
Director, Digital Development

The in site editor is great! Overall we've been very happy with Sana.

The platform’s ease of use, integration with our NAV ERP, and the consistency\uptime. We rarely have issues and if we do we get immediate notifications that are generally telling us something’s wrong on our end with our ERP or connectivity.

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Claude L.

We can now offer solid e-commerce capabilities to our B2B customers.

It allows a flawless flow of information between the front-end and the ERP. It removes the most significant pain of any e-commerce platform; truth of data. Customer comments have been terrific so far.

Filip D.
Filip D.
Sales & Communication Assistant

We were able to set up and run a large store in a short time.

The CMS is easy enough for beginners but is also open enough for advanced users to program. The attention to detail when it comes to SEO and minimal setup is a big plus.

Gerard W.
Gerard W.
Financial & Operational Director

We now have orders from customers we previously had no contact with.

No more manual order intake and processing. Stock availability, customer-specific pricing, volume discounts, etc. are all administered in NAV and work great in the web store.

Pim P.
Pim P.
Director of Business Systems

Integrates well with our ERP and PIM software.

We have accurate ERP and PIM data across our pan-European platform. Our assortment is refreshed on a daily basis and existing products can be revised by new multilingual product-content.

Brett W.
Brett W.
Service Supervisor

Easy integration and great solution.

Sana Commerce gave our contractors the ability to order items outside of standard business hours. It’s an excellent knowledge base that allows you to easily find information and make improvements to your site.

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Emily P.
VP, Digital Marketing

A platform that enables growth.

Sana Commerce enabled us to quickly connect to our ERP and empowered our customers to place their own orders. This saved our limited sales team time and resources.

Nicola M.
Nicola M.
Online Sales Manager

Simple to set up and use!

I’m not an IT Manager, but the ease of configuration and use allowed me to create our shop independently. This is a complete and professional tool for businesses with a high level of ERP integration.

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Sibille H.
Project Manager

Sana Commerce really boosts your online sales.

The pricing for the performance is excellent. Of all the e-commerce solutions we looked at, Sana Commerce was the best in pricing, performance and connection to our ERP.

How can you benefit from using an ERP-integrated web portal?

  • Produce easy-to-navigate online product catalogs
  • Simplify complex pricing and discount pricing
  • Get personalized marketing capabilities
  • Access online and offline customer and order data

Discover the remaining 41 benefits of integration in 2022 with our latest report: The Benefits of Integration.

Discover all 45 benefits
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Streamlining the O2C process with the Sana Commerce Customer Portal

Like with our web stores, Sana Commerce’s Customer Portal integrates with the following Microsoft Dynamics and SAP ERPs:

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Looking for a way to streamline your own O2C process?