E-commerce for streamlined order-to-cash management

Leverage the power of your Microsoft Dynamics or SAP ERP to streamline and simplify your order-to-cash (O2C) management.

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Better, faster, ERP-driven order-to-cash (O2C) management with the Sana Customer Portal

Your ERP can mean unified business intelligence, robust data capabilities, and a sophisticated web store. Now, it can also enable a shortened (and clearer) O2C cycle.

With the Sana Commerce Customer Portal, the complete O2C cycle —from purchase to invoicing, and returns— is supported, streamlined, and enhanced by accurate, real-time Microsoft Dynamics or SAP ERP data. How? With our Customer Portal solution designed to do just that.

See what our Customer Portal can do

[Post-web store launch], we’re going to see tremendous improvements in the order-to-cash process, simply because of the Sana platform.

Riyad Deen | Vice President of Global Information Technology at aden + anais™

20x
faster order fulfillment
100%
flexibility to customize and change web store content
B2C
best practices met

How Sana simplifies order-to-cash optimization

With a streamlined, automated O2C process, organizations benefit from more sales, higher margins, and more satisfied customers.

Sana Commerce offers end-to-end support for order-to-cash management with our Customer Portal, expediting key tasks from invoice payment to account management and returns.

Capabilities include:

Easier invoice management
24/7 customer account management
Access to real-time product information
Online RMA handling
  • Easier invoice management

    Empower customers to view and pay open invoices online, no matter the document’s source.
  • 24/7 customer account management

    Enable customer account management any time from a secure web-based portal (accessible from any device).
  • Access to real-time product information

    Offer your customers real-time product information, order attachments, and historical account data.
  • Online RMA handling

    Neither you nor your customers want to deal with a complex or challenging e-commerce returns process. With Sana, let your clients manage returns, simply, online.

Total Customer Convenience

Happy customers

The Sana Customer Portal is simple, certified, and secure. Plus, it makes life easier for the people at the very core of your business: your customers.

Reliability without compromise

Easy installation

Our Customer Portal is an online invoice payment platform that may seem like it’d be complex to launch, but you can have your portal live in as little as 3-4 days.

Effortless Scalability

Fast results

Sana’s Microsoft Dynamics or SAP ERP-integrated Customer Portal lets you see up to 81% more efficiency in your order-to-cash management —quickly.

Streamlining the O2C process with the Sana Customer Portal

Like with our web stores, Sana Commerce’s Customer Portal integrates with the following Microsoft Dynamics and SAP ERPs:

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Resources picked for you

View all resources
Sana Commerce Customer Portal
Factsheet

Sana Commerce Customer Portal

Get the guide
E-commerce returns management: The impact of order errors and returns on your customers
Blog

E-commerce returns management: The impact of order errors and returns on your customers

Read the blog
aden + anais™
Case study

aden + anais™

With Sana Commerce, aden + anais™ expanded its business to multiple regions with beautiful and informative sites.

Read more

Looking for a way to streamline your own O2C process?

Talk to us about implementing our Customer Portal solution.

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