B2C e‑commerce that
keeps your customers coming back

Give your customers an easy-to-use and reliable shopping environment with e-commerce that’s made for B2C businesses.

Give your customers an easy-to-use and reliable shopping environment with e-commerce that’s made for B2C businesses.

What can B2C e-commerce
help you achieve?

In B2C, excellent online service and easy shopping experiences are what keep customers coming back instead of switching over to the competition. Accelerating digital trends are setting the bar higher and higher in terms of customer expectations. How up-to-date is your content? Is your web store mobile responsive? Is your site user-friendly? Deliver exactly what your customers need — exactly how they want it — with B2C e-commerce.

With the right e-commerce solution, B2C companies can successfully:

Make purchasing pain-free, easy and reliable

Offer unique buying experiences with personalized marketing capabilities

Become agile and scalable, so you can continuously grow alongside your customers’ needs

Total customer convenience

Make shopping easy for your customers with always-accurate stock levels and pricing. Provide exceptional customer experience with personalized marketing and design capabilities that enable you to curate content specifically to your customers.

Reliability without compromise

You can’t afford to serve your customers an experience full of incorrect data or subpar store quality. With a B2C e-commerce solution that uses your ERP as its single source of information, consistent data and web store quality are guaranteed.

Constant evolution

Your B2C business must evolve in order to keep up with the market and your customers' needs. Choose an e-commerce solution that makes it easy for you to stay agile, grow and scale seamlessly alongside your customers.

How does Sana Commerce
fit your B2C needs?

With e-commerce giants like Amazon to compete with, providing an exceptional customer experience is essential to your B2C e-commerce success.

Our e-commerce platform helps you provide an omnichannel experience that keeps your customers coming back for more. Our solution also provides you with the data you need to perfect your online marketing strategy and boost conversion rates. This is all made possible by the way our product works as one with your Microsoft Dynamics or SAP ERP system.

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A true omnichannel experience

Deliver a consistent, high-quality experience — no matter which channel your customers choose when interacting with your business. With Sana Commerce, you can provide the same deals and services both online and offline.

Complete insight into logistics

Keep customers informed. As an online retailer, you can track shipments and payment in your ERP and easily share these details with clients. All you have to do is log in to your B2C e-commerce platform.

Personalized B2C marketing

With Sana Commerce, thanks to our seamless exchange of information between the web store and ERP, your marketing team can directly manage content and create campaigns targeted to your customer segments.

Easy-to-navigate design

Maximizing ease of use for your online customers is key. With our Sana Commerce B2C e-commerce solution, you can depend on an easy-to-navigate web store that’s personalized to your customers’ needs.

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Always In sync with real-time data.
Deliver a seamless self-service experience that builds loyalty.
Fuel growth with analytics that uncover trends and maximize ROI.

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See how business like you
drive scalable growth.

Peter Jäger

Head of Project & Process Management

80%

Adoption rate

85%

Customer satisfaction

200%

Increase in user accounts

“With Sana Commerce, we’ve reclaimed valuable time for our sales team to focus on higher-value tasks, while providing our partners with an intuitive spare parts ordering system. Without Sana Commerce, our market reach would be limited. It’s not just a platform; it’s our key to finding the right sales channels and informing our dealers.”

International technology and engineering company, Palfinger, chose Sana Commerce to solve multilevel distribution challenges and simplify the B2B e-commerce experience.

Read case study

Rik van Uhm

Manager Service Strategy Team

24/7

Global support

Contiweb is a global leader in the development, production, and sales of state-of-the-art web-fed auxiliaries for a wide range of commercial packaging and label printing applications. Their innovative solutions for web offset web inkjet packaging and converting and finishing are built to order for their customers, ensuring excellent quality, reliability, and cost-efficiency.

Contiweb automated its order process to save valuable team time.

Read case study

Emily Pelosi

Digital Marketing Manager Consultant at K-Rain

100%

Increase in web traffic

25%

Jump in sales

70%

Of traffic is now inbound

K-Rain® Manufacturing swapped a high-maintenance Magento (now Adobe) e-commerce solution for a personalized commerce experience powered by Sana Commerce.

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Sophie Fischer

Project Management After Sales at HOBART

15%

More online orders

690

Online orders per month

“The number of customers ordering via the online store has grown at a steady rate. We have seen a shift in the order intake channel from manual processing via telephone, mail and fax to the web store (about 15%).”

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How can you benefit from using an
ERP-integrated web portal?

Produce easy-to-navigate online product catalogs
Simplify complex pricing and discount pricing
Get personalized marketing capabilities
Access online and offline customer and order data

Discover the remaining 41 benefits of integration in 2022 with our latest report: The Benefits of Integration.

Discover all 45 benefits

Sana Commerce Cloud - ERP-Integrated E-Commerce - Demo Video with Sana Commerce Insights

Sana Commerce Cloud
Your B2C e-commerce solution

Your customers depend on you for a reliable B2C e-commerce solution built to meet their needs. With e-commerce software that works as one with your ERP, you can ensure up-to-date product data, a seamless customer experience and extensive marketing capabilities (especially if you leverage our online marketing support):