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Boost purchasing confidence and save your team valuable time with online self-service engineered for B2B. Learn how Sana Commerce Cloud does it.
Support your buyers with a full suite of easy-to-use self-service tools, including access to a personalized real-time dashboard where they can view their quotes, sales agreements, order history and refunds at their convenience. Sana Commerce Cloud empowers your buyers to quickly manage their orders online, with flexible payment solutions and extensive shipment options.
B2B buying comes with many complexities that have traditionally kept customers from self-service. But with Sana Commerce Cloud, your B2B web store manages the complexities so your sales team can spend time supporting customers with the topics that really require the human touch.
Sana Commerce Cloud integrates data from your web store, ERP and payment solution so your customers can do more online without having to waste time on the phone with a representative.
Where most web stores fail to adequately handle the complexity needed for B2B shipping and logistics, Sana Commerce Cloud has all the bases covered, enabling you to accommodate your buyer’s entire purchasing journey online – regardless of your units of measure.
“The minute that the customer places an order, the customer, the order, down and incoming payment is created in the system, which makes accounting, warehouse and sales happy, and most important the customer is happy.”Greg Lewis, IT Director at Arizona Fireplaces
“Having both a B2B and B2C platform together has had a huge impact on our customer service and sales teams, thanks to automated order management and customer self-service capabilities. This means our team can focus on cross- or upselling, as well as on having a meaningful impact on our channel partner relationships by, for example, placing an order on behalf of a distributor who may be in the field/on the go and not have hands free.”Emily Pelosi, Digital Marketing Manager Consultant at K-Rain
Discover how Sana Commerce Cloud helps you enable your buyers online.