of manufacturers feel their e-commerce challenges actively deter customers from returning and reordering.
What you’ll learn from this report:
This year, we commissioned independent research firm, Sapio Research, to survey 800+ manufacturers undergoing digital transformation across a variety of industries in the United States.
We used the insights we gathered to create our 2021 Manufacturing & E-Commerce Benchmark Report.
In it, you’ll discover:
- Why a surprising number of manufacturers are thinking about continued long-term investments in digital strategies
- Why common e-commerce challenges are impacting not just manufacturers’ customer experience, but customer relationships altogether
- How manufacturers across industries compare in their digital transformations
- Why 94% agree that manufacturers will need to change their market strategy in 2021 as a result of the disruption they faced in 2020
Use this never-before-seen data as a benchmark to better understand how your business’ digital transformation stacks up against fellow manufacturers’.