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You are here: Home / E-commerce / E-Commerce Software Comparison

E-Commerce Software Comparison

How does Sana Commerce measure up?

View Comparison Chart
Digital Transformation and B2B E-Commerce Report 2017

Are you looking for the perfect E-Commerce Software?

There are a lot of e-commerce vendors out there, and they all claim to be the best. There’s no doubt that each one is the best for someone, but the real question is: which e-commerce software is the best for you? It all depends on your industry, business size, goals and needs. We want to help you find the perfect solution for your business, even if it’s not ours.

What are the different types of E-Commerce Software?

Below, you’ll find an overview of the four main types of e-commerce software. Once you’ve learned more about each type, you can download the chart to see how they compare on ERP connectivity and integration, maintenance, customer view, online customer access to documentation, order fulfillment process, web store launch process, design and add-on possibilities.

ERP Data

ERP Integrated

ERP integrated e-commerce software is built directly in the ERP, transforming the ERP into a single source of truth.

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Predictive Ordering

Shopping Cart

Shopping cart software exists independently from the ERP and other backoffice systems and has its own table structure.

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Icon Connector

Connectors

Connectors refer to a third-party application used to sync a web store with an ERP system.

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Icon Interfaced

Interfaced

Interfaced e-commerce options include a CMS and a connector to sync information to and from the ERP system.

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ERP Data

ERP Integrated E-Commerce Software

Example:  Sana Commerce

Integrated e-commerce solutions are built to turn the ERP into engine running an online store. Using the data from the ERP along with the e-commerce site, it becomes possible to create more relevant, engaging and personalized online experiences.

This software integrates front- and back-office systems to provide a unified business environment that much more easily scalable, customizable and extensible, in addition to providing time-saving automation functionality.

It gives customer service reps a single view of a customer across all channels. Orders from multiple channels and inventory are all managed from one system and can efficiently fulfilled from that same system. Even a customer’s order history can be leveraged to provide personalized and relevant offers.

Predictive Ordering

Shopping Cart Software

Examples: Magento, BigCommerce, Shopify, WooCommerce

This type of application is used to standup the front end web store, but has its own table structure. This means all the information used online has to be created in that system (e.g. product information, product attributes, pricing, inventory). Likewise, orders captured online from the front end web store write back to the shopping cart platform, which again, is separate from any back office system.

This type of software is heavily focused on B2C, which is less complex than B2B. So when it comes to B2B sales, these applications often lack functionality needed for complex ordering, for example, adequate roles, rights or authorizations for placing orders as a business.

Icon Connector

Connectors

Examples:  i95Dev, Malibu Commerce, eBridge Connections

Connectors are the third party application used to sync a web store with an ERP system. While these applications create a bi-directional flow of information between two systems, this typically occurs at a pre-defined interval, meaning it’s not true real-time. Data is also replicated and synchronized rather than available in real-time directly from the ERP.

Icon Interfaced

Interfaced E-Commerce Software

Example:  K-eCommerce

These applications include a tool to manage the customer-facing frontend web store, so CMS and other e-commerce functionality like capturing web orders or promotions. They also include a connector, built in-house, to sync information to and from the ERP system.

This type of application are that it does not offer a true real-time synchronization and data replication still has to occur. And in some instances, just like with shopping cart applications, certain data that already resides in the ERP, has to be recreated in the application due to limitations of the connector the competitor has architect.

E-Commerce Software Comparison: How do these E-Commerce Solutions compare?

Download the PDF
E-Commerce Solution Sana Commerce Shopping Cart Software Connectors Interfaced
ERP connectivity Real time Doesn't exist without a 3rd party connector No e-commerce functionality without a shopping cart, i.e. Magento; used to CREATE the synchronization between shopping cart and ERP Include a connector that synchronizes information bi-directionally from the e-commerce platform to the ERP
E-commerce powered by ERP database Shopping cart database No e-commerce functionality without a shopping cart, i.e. Magento; used to CREATE the synchronization between shopping cart and ERP Shopping cart database with connector that pulls data from ERP
ERP integration E-commerce built directly in ERP Requires 3rd party application Requires shopping cart application Includes ERP connector
Catalog Maintenance Only ERP must be maintained Maintained in shopping cart database Maintained in shopping cart database (whatever solution is chosen to go with the connector) Requires maintenance of at least 2 systems: ERP and frontend shopping cart database
Customer account management Single view of customer with EPR as single source of truth, including all historical orders regardless of source Maintained in shopping cart database Maintained in ERP and shopping cart database Maintained in ERP and shopping cart database
Online customer access to documentation Full document history from all channels, dating as far back as your ERP's start date Order history Order history Complete document history can be synchronized, but isn't available in real time
Order fulfillment process Managed entirely in ERP with complete visibility Captured in one system, processed in another Captured in one system, synchronized and processed in another Captured in one system, synchronized and processed in another
Web store launch process Streamlined and ready out of the box; reuses data from ERP Own system; must be completely configured and data must be replicated After shopping cart and ERP are  configured separately, a connector has its own implementation as well. (That's 3 steps!) Some ERP data can be used, however some information will need to be recreated in e-commerce application 
Design Templates available, custom design possible Many templates available; highly customizable Depends on shopping cart; design and connector are not related Some templates available, custom design possible
Add-on possibilities Growing number of affiliated add-ons; closed source Large marketplace for add-ons; open source options available Depends on shopping cart; add-ons and connector are not related Growing number of affiliated add-ons; closed source

The undeniable fact is that, all in all, we’re in a better position than we were before having Sana Commerce.

Reyner Karnali, E-Commerce Lead at NHP

The Benefits of Integration

 White Paper

The Benefits of Integration

Read this white paper to learn about the 44+ unique benefits of Sana’s integrated e-commerce solution.

Read more

Grow your business with an ERP-integrated E-Commerce Software.

Discuss your e-commerce strategy today
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