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E‑commerce resources

Discover the latest trends in e-commerce, get expert advice and learn more about Sana Commerce in our blog posts, videos, reports, and other free resources.

Blog

5 minutes

AI customer support: Innovative or lazy shortcut?

Blog

The advantages of pre-order and backorders in B2B e-commerce

Blog

4 minutes

Introducing editable product lines: Customize your product list with ease

B2B e-commerce

B2B Buyer Report 2025

Get B2B e-commerce ready for 2025 and beyond with our new buyer report. Gain insights to improve customer experience and drive sales.

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Report: What B2B buyers want

What B2B buyers want and how suppliers are failing: Buyers reveal what they like, don't like, and want in the B2B purchasing experience.

Sana Commerce placed in the Aspiring quadrant in the Gartner Peer Insights Voice of the Customer for Digital Commerce 2024

The company was placed in the Aspiring quadrant in the Gartner Peer Insights Voice of the Customer for Digital Commerce report and has an overall customer rating of 4.4 (49 Ratings) out of 5 as of February 2024.

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95% Say They Would Recommend Sana Commerce on Gartner® Peer Insights ™

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Blog

4 minutes

The risk of stopping at efficiency: A chat with CPO Dimitra Retsina

The Sana Editorial Team sat down with Dimitra Retsina, Chief Product Officer at Sana Commerce, in advance of her session at Sana Connect 2025, to discover how businesses can evaluate the efficacy of their e-commerce efforts and learn how to improve upon their successes.

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Growth isn’t a solo sport: breaking down silos

Siloed growth threatens to spur intradepartmental competition at the expense of collaborative innovation. Here's what you need to do to break down silos and achieve unified growth.

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Why Digital Transformations Fail: A Book Review by Arno Ham

Sana B2B Evangelist, Arno Ham, reviews Why Digital Transformations Fail by Tony Saldanha, a book hailed by Forbes as "the best business book ever that you're yet to read"

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From feedback to impact: Real customer input, real value

Feedback drives everything we do. This series shows how your input shapes our product and the Sana Commerce experience.

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Prof. Henrik von Scheel on what’s next for machinery manufacturers

We sit down with Prof. von Scheel to unpack the eight-stage Industry 4.0 evolution reshaping machinery manufacturing, and why predictability now beats price.

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Inventory shrinkage: How B2B companies can detect & prevent lost stock

See how cycle counting, tight receiving checks, and real-time ERP data can cut warehouse shrinkage and return lost profit to your bottom line.

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4 sales tips to strengthen B2B customer relationships

Four data-backed sales moves that turn first-time B2B buyers into loyal, long-term partners.

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How to define personalization for your B2B organization

Deliver contract pricing, relevant catalogs, and one-click reorders online, and see how practical personalization turns B2B complexity into revenue and loyalty.

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Going end-of-life: How to overcome the risks through migration

While it might seem tempting to stick with a perfectly functioning legacy system, there are compelling reasons why B2B organizations should consider upgrading their e-commerce software, especially when faced with end-of-life scenarios.