Poor B2B e-commerce decisions create a ripple effect of impact
Through independent evaluation performed by Sapio Research, the picture of how IT leaders interact with B2B e-commerce is finally clear. Everybody wants to be pleased with how a B2B e-commerce solution works for their B2B business. But, as of now, 84% of IT leaders are not happy with their current solution.
We asked over 1,000 IT leaders for their perspective on the impact of B2B e-commerce that doesn’t fit their needs. This report uses statistics to tell a story about risks and costs when IT leaders don’t critically evaluate their B2B e-commerce options. Budgets, labor hours, orders at risk and critical frustrations are all addressed in this independent study.