Decreased
order error rate
The integration between Perfion and Sana Commerce saves Locinox valuable time and makes things easier for clients.
order error rate
accurate product information
customer convenience
The challenge
Locinox’ range of product combinations and finishes makes product information management extremely complex. Products are highly configurable, with information available in six languages. Furthermore, the product range differs per group and/or region. Compiling a product catalog, keeping it up to date and publishing information on the website were becoming highly labor-intensive tasks.
Consequently, Locinox was looking for a new system offering increased information management efficiency. In addition, they wanted to set up a business-to-business e-commerce platform to offer customers a user-friendly way to place orders.
The solution
Partnering with Sana provided the ideal solution, as Locinox was looking for a way to take extensive product information to the web for its customers. Together with its ERP partner, Ad Ultima, Locinox chose to work with the Product Information Management (PIM) system Perfion. With Perfion, you get a single source of truth for product information that gives you control of all product data and handles continuous changes in requirements. Thanks to the collaboration between Perfion and Sana, the PIM system could easily be used on top of the e-commerce platform.
In short, business (master) data is managed in Dynamics AX. While Perfion adds product information, Sana Commerce takes care of the online publication and ordering.
Sana Commerce is like an extension of our team. We get great service and great guidance. This is critical because as a start-up, we don’t have money to throw away, either on vendors or on downtime.
Mik Emmerechts | General Manager at Locinox
The results
Thanks to its Sana Commerce web store, Locinox benefited from the following results:
With its new web store, Vedotec’s information is easy to find and always up to date online.
With the help of its internal resources and Sana Commerce, hollu managed to go live within 3 months.
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